▪ Lead and drive all facets of the independent real estate firm, executing high-value property transactions, cultivating long-term client relationships, and steering strategic growth initiatives that continuously expand market share and increase revenue. ▪ Recruited, hired, and developed a high-caliber team of 5 agents, scaling operations to meet increasing market demand while driving performance through strategic leadership and ensuring consistent achievement of firm-wide sales goals.▪ Facilitated the sale of 358 properties since the firm’s inception, personally handling 50% of all transactions annually, resulting in a cumulative sales volume of $140 million and driving the firm’s sustained growth and market success.▪ Surpassed the national average realtor commissions for 10 consecutive years (NAR 2024: $46,014), maintaining a balanced 50/50 listings-to-sales ratio annually, with properties consistently selling in under 30 days. ▪ Strategically partnered with key stakeholders, including clients, lenders, builders, escrow companies, and competing brokerages, to orchestrate seamless real estate transactions, delivering an elevated, stress-free experience while ensuring optimal outcomes for all parties involved.▪ Presented the All-Star Agent Award for generating over $150K in commissions as a top-producing agent from 2016 – 2022.▪ Pivoted the business strategy during the COVID-19 pandemic by implementing comprehensive health and safety protocols to protect clients and staff while ensuring business continuity. ▪ A top producer in the Homes for Heroes program from 2019 to 2021, providing over $150K in rewards to more than 120 frontline heroes that provided support during the pandemic, including police officers, firefighters, teachers, military, and healthcare professionals.

▪ Maintained advanced knowledge of all products and services and played a pivotal role in growing and sustaining a book of business that contained over 4k clients and generated $11 million in revenue per annum. ▪ Rapidly achieved top-tier sales, reaching over $50K in premium within 2 months of employment and surpassing $100K within 6 months. Maintained an average of $80K in monthly premium sales throughout 2023 and 2024, securing the top-producing sales agent position for 20 of the 24 months of employment.▪ Improved client retention from 72% in May 2022 to 79% by July 2024, despite unprecedented rate increases in the insurance industry, marking a significant growth in customer loyalty during challenging market conditions. ▪ Promoted to Office Manager within 12 months of employment, entrusted with overseeing day-to-day operations in the absence of the agency owner. Responsibilities included managing sales, training staff, handling customer service, driving marketing efforts, and leading hiring and team management initiatives. ▪ Developed and implemented a comprehensive sales strategy to secure leads and convert prospects into clients, including initiating quick contact (within 3 minutes) for leads, executing outside marketing strategies targeting local businesses and lenders/realtors, and establishing follow-up tracking procedures via CRM and Excel spreadsheets.▪ Launched a new customer onboarding process to enhance the client experience, while also implementing renewal calls and follow-ups 30-45 days prior to renewal, resulting in a 5% increase in retention and a 30% rise in cross-selling multi-line policies.

▪ Supported a high-volume orthodontic practice, managing the care of 80-100 patients daily and contributing to the seamless operation of clinical workflows.▪ Assisted in the preparation and application of various orthodontic appliances, ensuring precision and accuracy in treatment delivery while maintaining a strong focus on patient comfort and safety throughout each procedure.▪ Streamlined patient flow and clinical operations by efficiently managing chairside support, sterilizing instruments, and preparing treatment rooms, contributing to reduced wait times and improved overall patient experience.▪ Proactively communicated with patients regarding post-treatment care, providing clear instructions and addressing concerns to enhance patient understanding and ensure successful treatment outcomes.