Hayat Muhammad Niazi Email & Phone Number

Islamabad, Pk

United Kingdom

As a seasoned IT professional, I specialize in delivering comprehensive IT solutions that ensure smooth onboarding, seamless integrations, and top-tier cybersecurity for businesses across various platforms. My responsibilities include:● Cloud Infrastructure & Security: Implementing and administering M365 services, including Defender, Intune, and Active Directory (AD) synchronization with on-premise environments. Deploying Virtual Desktop Infrastructure (VDI) over Azure, managing Azure storage, and virtual machine (VM) resources.● Customer Onboarding & Migrations: Leading customer onboarding processes, integrating Microsoft 365 (M365) mail filters, and managing email migrations from platforms like Google Workspace, Zoho, and M365 itself.● On-premises Server Management & Backup: Managing on-premises infrastructure, including Windows Server clustering, Hyper-V, and VMware deployments. Administering roles such as IIS, DNS, DHCP, Print Server, File Server, and Remote Desktop Services, with expertise in Domain Controller management. Ensuring data integrity and availability through SAN-based VM backups and frequent use of industry-standard backup tools like Veeam, Exec 22, Datto, and N-able (Cove Data Backup).● Cybersecurity & Endpoint Protection: Deploying and managing enterprise security solutions, including Cisco Umbrella and ESET Endpoint Security with encryption for endpoints and servers. Implementing SSL for websites, applications, and VPNs to ensure secure connectivity.● Disaster Recovery & Business Continuity: Designing, testing, and executing disaster recovery plans (DRP) and business continuity plans (BCP), ensuring data protection and high availability for both cloud and on-premise systems.● Automation & Scripting: Utilizing PowerShell and Exchange Online PowerShell to automate administrative tasks, including security audits, permissions management, and access control, ensuring efficient and secure operations.

United States

At eServMD, I led IT projects focused on optimizing network infrastructure, cloud migrations, and security protocols.● Spearheaded the migration of a virtualized data center to a dedicated server, improving system stability and security.● Implemented VPN solutions to ensure secure access for remote employees.● Provided ongoing technical support for M365 services, troubleshooting DNS issues and enhancing email security.● Managed network infrastructure by configuring firewalls, monitoring traffic, and optimizing bandwidth for critical services.● Performed regular system audits to ensure compliance with security standards and operational efficiency.

Pakistan

As a Senior Network Administrator, I was tasked with managing and securing the network infrastructure for Philip Morris International.● Led the migration of an on-premise data center to AWS, collaborating with cross-functional teams to ensure a smooth transition.● Enhanced network security by configuring VPN policies and firewall rules, significantly reducing cyber threats.● Administered Active Directory, GPOs, and DNS, ensuring optimal network performance and minimizing system downtime.● Managed network hardware and software, providing support for over 1,000 users across multiple locations.● Developed and implemented disaster recovery solutions to protect critical data and ensure business continuity.

Fujairah, United Arab Emirates

As an IT Engineer, I was responsible for managing the network infrastructure and systems for a large educational institution.● Managed a network of over 2,500 users, including VPN configuration, firewall management, and Microsoft 365 administration.● Configured and managed Office 365 Exchange environments, ensuring seamless email communication across all departments.● Implemented security measures to protect the network, including setting up firewalls (Fortinet) and VPNs.● Administered Active Directory and group policies to streamline user management and enhance system security.● Conducted system audits and implemented upgrades to optimize performance and maintain compliance with security protocols.

County Dublin, Ireland

In my role at Kaptec, I provided technical support and IT services for a wide range of international clients.● Delivered L1, L2, and L3 technical support, troubleshooting issues related to Microsoft 365, SharePoint, and cloud infrastructure.● Administered Office 365 environments, optimized mailbox configurations, and reduced operational costs through efficient license management.● Configured and managed VPNs, enabling secure remote access for employees across multiple regions.● Provided remote desktop support, resolving user issues related to Windows Server, DNS, and network connectivity.● Monitored network health and implemented proactive measures to prevent system outages and improve performance.

As an IT Officer, I managed the IT operations for the regional center, ensuring network stability and security● Managed the network infrastructure, including DNS, VPN, firewall configurations, and system monitoring.● Developed and implemented security policies to safeguard the network against external threats.● Provided technical support for end-users, troubleshooting hardware and software issues to minimize downtime.● Administered user accounts, permissions, and roles in Active Directory, ensuring compliance with security best practices.● Conducted regular system maintenance and audits, ensuring the continuous availability of IT services.

Builiding # 324 Rawal Town, Islamabad (Back Office)

As an Assistant Server Administrator, I supported the daily operations of the company’s servers and web hosting services.● Managed server virtualization and DNS record configurations, ensuring optimal performance for web-hosted platforms.● Provided remote desktop support to end-users, troubleshooting technical issues related to hardware and software.● Monitored server health, performed routine maintenance, and resolved performance bottlenecks to ensure smooth operations.● Assisted in web hosting, managing DNS records, MX configurations, and ensuring website uptime.

Builiding # 324 Rawal Town, Islamabad (Back Office)

In my role as an IT Support Technician, I provided hands-on technical support to clients and end-users.● Resolved hardware and software issues, ensuring smooth day-to-day operations for clients.● Configured workstations, installed software, and set up devices to support employee productivity.● Explained technical concepts to non-technical users, improving their understanding and use of IT resources.● Assisted in troubleshooting network connectivity issues, ensuring users had consistent access to essential systems.

Bachelor'S Degree, Computer Engineering, A

Intermediate, Mathematics And Computer Science, A

Science, Maths, Physics, Chemistry, Biology