Hayden Blucher Email & Phone Number

Wellington, Wellington Region, New Zealand

Wellington, New Zealand

Core responsibilities include: - Monitoring of course revenue and costs to maximise profit- Course schedule development and execution- Liaise with members in regards to training opportunities- Liaise with external suppliers and agencies to ensure all courses, coaching and mentoringheld are supplied with the venue services required e.g. catering, room set-up, equipment.- Assist with the financial viability of each training course; forecast revenue and expenses ofeach

Melbourne, Australia

Managed a variety of different client accounts to manage their conference and incentive programmes. My role included: - Working with clients to develop event budgets and effectively manage them- Manage all third party vendors such as AV companies, accommodation providers, airlines, tour operators, exhibition hire companies- Involved in developing & implementing an Event Management strategy that is aligned with the brand’s business strategy and leads its execution- Manage commission revenue including estimating, tracking and ensuring all payments are received and recorded- Project managing the marketing, programming & operations elements of event delivery and acting as client point of contact for custom projects

Melbourne, Australia

London, United Kingdom

The London Marriott Park Lane is the highest category of Marriott Property found world-wide. It was vital to portray a highly professional image & very high standard of customer service. My job duties included:• Make dining and other reservations for patrons, and obtain tickets for events.• Provide information about local features such as shopping, dining, nightlife, and recreational destinations.• Make travel arrangements for sightseeing and other tours.• Receive, store, and deliver luggage and mail.• Pick up and deliver items, or run errands for guests.• Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services.• Arrange for the replacement of items lost by travellers.

Wellington & Wairarapa, New Zealand

My job role at the James Cook Hotel included:• Dealing with all enquiries email enquiries from guests, travel agents & suppliers.• Working within a team of 5 people to load all bookings into the system • Answering phone calls• Checking all bookings in the system daily to ensure all bookings were correct• Keeping an eye on inventory, room allocations and special requests for all upcoming bookings at the hotel

Graduate Certificate In Project Management, Project Management

Bachelor'S Degree, Tourism And Travel Services Management