Hayden Crigler Email & Phone Number

Focused on discovering new insights and optimizing food and beverage options for Compass Group clients.• Analyze point-of-sale, financial, and operational data to uncover opportunities to drive customer satisfaction and profit and recommend strategic solutions.• Responsible for scoping analytical projects, presenting findings, developing E15’s services, deploying E15’s proprietary products, and managing a team of analysts.• Utilize SQL, Python, Excel modeling, Tableau and other technical skills and systems to extract client data and provide deliverables.

Charlotte, North Carolina, United States

Provide strategic oversight for the continuous growth of the Avenue C Markets, focused on addressing the consumer and client needs through merchandising, marketing, product and process to elevate the end consumer experience. Consistently focused on balancing the needs and expectations of the end consumer by championing strategies that don't sacrifice customer value and choice. • Create the vision and goals for a best-in-class retail experience• Act as a liaison and bridge between corporate and the field champions• Lead continuous process improvement, while simplifying front-line execution• Lead retail innovation and tracking food trends• Monitor market/location offers and pricing to ensure competitive advantage• Identify opportunities for the right technology solutions to support the field• Develop and maintain plan-o-grams and market standards• Provide insights and recommendations to reduce food waste• Maintain strong partnerships across divisions with the Field Operations and Executive Leadership • Analyze business performance to develop data driven test recommendations to improve performance KPI’s• Partner with marketing & design to enhance the market experience • Manage loyalty and in market promotions• Provide leadership for field Refresh

Charlotte, North Carolina Area

Member of the corporate Strategic Initiatives and Innovation team supporting 244 operations in 48 states on project rollout specializing in the unattended retail market concept, Avenue C. • Analyze internal and external national data, Nielson and IRI, to develop recommended planograms and product mix by region, including client specific requirements and heath and sustainable initiatives. • Responsible solely for the reassignment of 10,000+ products across all lines of business to newly created categories and classes in the Product Management Application. Assisted in defining all categories and classes. • Uncover and identify potential product opportunities, as well as analyze product spend to drive compliance and increase supplier rebates. Met with suppliers regularly to develop promotion schedule and incentives. • Managed sourcing workflow for multiple operations for Amazon GO business. Worked closely with the client to establish and optimized product mix based on Compass Group’s GPO, Foodbuy, contracted programs to achieve best pricing while satisfying consumer preferences. Worked daily with distribution partners and local purchasing leads to ensure Canteen hits in stock and inventory coverage metrics. • Lead initiative with Data Scientist to automate fresh food orders using a machine learning algorithm with a $10 million impact across the business. Successful in improving fresh food sales while reducing waste, labor, human error and lead times. • Piloted “Refresh” proof of concept rolled out to operations which proved a 10% sustained increase in same store sales per market across the nation.

Charlotte, North Carolina Area

Robust learning opportunity for recent college graduates to build the skills and knowledge needed for a successful manager designed with a blend of operational experiences and leadership talents across Compass Group’s 22 subsidiaries. • Exposed to every aspect of the business including operations, finance, human resources and client management via hands on learning experiences. • Attended week-long live event consisting of delivering presentations, both prepared and impromptu, learning from executives from different business sectors and further developing managerial skills. • Participated in course-long business impact project with fellow manager in training colleagues across the nation.

Columbia, South Carolina

I managed social media for all store locations to increase awareness and recognition of Invitation Station. I also serve as a creative director for invitation creations for customer satisfaction, as well as perform sales duties of invitation and other vendors products.

Kannapolis, Nc

I was an intern for Novant Health Logistics Center which deals with sourcing, procurement, buying and contracts of all products, clinical and non-clinical, for all Presbyterian Hospital locations. I worked on several projects including organizing for the Gartner Top 25 Supply Chain application, contract research to find which resources were open for negotiation, and analyzing physician data and supplier loyalties. I assisted with the leadership team of Supply Chain to restructure the Sourcing Department to ensure every job role was used to full capacity and reporting to correct management. I also attended meetings with drug reps, suppliers and physicians to negotiate best pricing and find the best physician preference product for the hospital.

Charlotte, North Carolina Area

I coordinated events to fundraise and create support for Presbyterian Hospital and Novant Health. I also researched grant opportunities to further improve the funding process, and organized digital files to make the company more efficient and decrease discrepancies.

Master Of Business Administration - Mba, Data Analytics Certification, Marketing Specialization

Bachelor’S Degree, Global Supply Chain And Marketing

Activities and Societies: President's Honor Roll, Dean's List, Kappa Delta, Intramural sand volleyball, American Marketing Association

High School