Cameron Brown Email & Phone Number

Lower Hutt City, Wellington Region, New Zealand

Seaview

Multifaceted position covering skillset/responsibilities of End-User Technical Support, IT SysAdmin, Senior Systems Engineer, Salesforce Administrator (including some development work), Project Management, and Software Engineering and App Development. • Design, Procurement, Setup and Deployment of Computer Systems• Project Planning, Management and Documentation• Server / Infrastructure Management (Azure, VMWare, DFS, Backups)• Application Development, Deployment and… Show more Multifaceted position covering skillset/responsibilities of End-User Technical Support, IT SysAdmin, Senior Systems Engineer, Salesforce Administrator (including some development work), Project Management, and Software Engineering and App Development. • Design, Procurement, Setup and Deployment of Computer Systems• Project Planning, Management and Documentation• Server / Infrastructure Management (Azure, VMWare, DFS, Backups)• Application Development, Deployment and Patching• Setup/Installation of Azure Servers and Virtual Network infrastructure (inc S2S/P2S VPNs)• Salesforce - System Administrator with additional experience in development and process design• Development of in-house tools and services to resolve shortfalls of existing apps/services/APIs• Implementing SSO/SAML authentication for primary business applications and services• Security & Compliance (GPOs, Firewalls (software and hardware), endpoint security and MDMs)• Migration of Company from Google Workspace to Microsoft 365 ecosystem - Including setup, configuration and reporting of apps and services under Microsoft 365 • Standard BAU technical support for business (phone etiquette, ticket triage, issue resolution) - Microsoft Windows and Office products 2007-365 - Salesforce CRM and various third-party add-ons covering job management, assets and financesPossessing a broad and refined understanding of the company through regular IT responsibilities and experience in high- and low-level aspects of multiple IT roles. Demonstrated ability to analyze and improve systems and processes, resulting in improved performance for both internal users and external customers. Proven track record of diagnosing faulty or misconfigured systems and successfully implementing new systems and leading cross-functional projects with a strong focus on achieving business objectives. Show less

Wellington & Wairarapa, New Zealand

Seaview, Wellington

Wellington & Wairarapa, New Zealand

As a Team Lead, I was responsible for overseeing a small team of Support Engineers and co-managing a larger interdepartmental team. Key components of my role included managing job queues and tracking, leading project planning and management, prioritizing and delegating tasks, overseeing asset tracking and retirement, maintaining accurate records, designing and implementing improved business processes, automating administrative tasks, and generating structured reports from various data… Show more As a Team Lead, I was responsible for overseeing a small team of Support Engineers and co-managing a larger interdepartmental team. Key components of my role included managing job queues and tracking, leading project planning and management, prioritizing and delegating tasks, overseeing asset tracking and retirement, maintaining accurate records, designing and implementing improved business processes, automating administrative tasks, and generating structured reports from various data sources.🛑 Limited in providing specific details about this position due to legal and contract restrictions. Show less

Nelson, Marlborough & Tasman, New Zealand

As a floor salesperson in the Furniture Department, I temporarily filled this position until my move to Wellington.

Australia

📝 RoleDeliver assistance, training, technical expertise and guidance to a variety of clients.📑 Common Services◽ Design, build and deploy tailored business workstations and gaming PCs◽ Design, implement and actively improve business processes◽ Repair of computer and mobile (Apple, generally) hardware◽ Scoping, Installation and Training of Software Packages◽ Installation, Setup and Management of Home Surveillance equipment◽ Data recovery & Secure backups◽… Show more 📝 RoleDeliver assistance, training, technical expertise and guidance to a variety of clients.📑 Common Services◽ Design, build and deploy tailored business workstations and gaming PCs◽ Design, implement and actively improve business processes◽ Repair of computer and mobile (Apple, generally) hardware◽ Scoping, Installation and Training of Software Packages◽ Installation, Setup and Management of Home Surveillance equipment◽ Data recovery & Secure backups◽ Graphic Design & Digital Marketing◽ Market Research & Sales Advice◽ Basic photography shoots and cinematography projects◽ Front-End Web Design and Development📰 Keen on improving my skill set, I rarely turned a job down and gave it my best effort.💕 Stopped freelance work and moved to New Zealand to live with my new fiancé Show less

Kalgoorlie, Western Australia

📝 RoleA multifaceted role incorporating major aspects of the following positions: support engineer, service technician, solution architect, project manager, technical sales assistant. Developed strong, lasting relationships with customers.📑 Key Components◽ Customer Support (Remote and On-Site)◽ Producing customer-facing documents and advertisements◽ Website content management (products, news and blogs)◽ Graphic Design◽ Warehouse Duties (incoming, outgoing… Show more 📝 RoleA multifaceted role incorporating major aspects of the following positions: support engineer, service technician, solution architect, project manager, technical sales assistant. Developed strong, lasting relationships with customers.📑 Key Components◽ Customer Support (Remote and On-Site)◽ Producing customer-facing documents and advertisements◽ Website content management (products, news and blogs)◽ Graphic Design◽ Warehouse Duties (incoming, outgoing, couriers, picking/cycling)◽ Scoping, Installation, Training and Maintenance of: • Remote network monitoring utilities • Point-of-Sale systems (equipment, front-end and back-end) • Print Management, Tracking and Control software • OCR Scanning and Workflow Automation software • Tailored personal computers (built in-house) • Tailored software/hardware packages ("solutions")✈️ I resigned from this position to relocate to New Zealand with my fiancé📰 Link to blogs written by me: http://www.obe.net.au/tags/obe-blog ◽ Some imagery seems to be down, so articles may not look as pretty as they once were. Show less

📝 RoleRegular retail floor/checkout position📑 Key Components◽ Customer Support◽ Checkout Clerk◽ Stock Management and Rotation◽ Basic Cleaning◽ Warehouse (Receiving Goods, Allocation, Stocktake)

Ica30105 - Certificate Iii In Information Technology (Network Administration), Information Technology

This course provided me with a valuable headstart to enhance my skills and deepen my understanding in the field.

Computer Science, [Au: Year 12], [Nz: Level 3 Ncea]

📑 Voluntary Programmes ◽ School Events Photographer ◽ ASX (Simulated Stock Market) ◽ Technical Support (internal) ◽ School Magazine.