Ann Hayes Email & Phone Number

West Sussex, England, United Kingdom

East Grinstead, England, United Kingdom

London, United Kingdom

Crikey 4 years in, time has flown and so many changes.. Our Bespoke private hire division has gone from strength to strength since it's inception in 2015. With a large fleet of modern boats I am proud to be associated with a company where the entire team work to produce the best possible event. We love the unusual and ran last year, in conjunction with Time Out London, a range of Movies on the Thames. We continue to find new ideas to tempt people onto our river. With the acquisition of the MV Erasmus it is great to be able to offer the very best events on the river in our fabulous capital city.However the greatest star in our operation is the City of London itself. What a fabulous backdrop which creates thousands of selfies and puts a smile on the faces of everyone.A great team and a fabulous place to work.

London, United Kingdom

Within the City Cruises Bespoke brand to develop and grow of the Private Hire and Charter for City Cruises, London's biggest sightseeing company carrying 4.5m passengers each year.Ultimate goal is to make City Cruises the "must go to" company for your private hire needs.Also responsible for looking to grow events on the static ship the RS Hispaniola. A 1950's ship, moored opposite the London Eye with a deck looking towards Big Ben. A stunning location with a friendly atmosphere and a great venue for lunch, dinner, private events and even weddings.

United Kingdom

Worked on a freelance basis providing sales and marketing skills to companies involved in the hospitality industry, in particular hotels and venues. In addition the provision of Office Management, Accounting and Database skills to local businesses. Creation of web sites, SEO and social media activities. Also involved in the sub charter of boats anywhere in the UK for events large or small - family or corporate - business or pleasure.Currently continuing to offer Office, IT and accounting services to EURADIA a European diabetes research charity.PURE LATITUDE - September to October 2014. Worked during the Southampton boat show generating leads. Post show, sales follow up and mail shot marketing. Am involved in the 2015 London Boat Show including pre and post show work for this membership boating company.RALPH TRUSTEES - worked January to August 2014. Generating new business and initial cold calling. Had a 3 month project to develop and build strong relationships with Embassies and High Commissions whilst introducing the hotel portfolio, in particular "the athenaeum" in Mayfair.

London, United Kingdom

With over 8 years experience of boat charter on the Thames we are in the unique position of being able to source the perfect boat for your event, anywhere in the UK.We are able to save you time due to our in depth knowledge of what is available, where the boats can travel and what capacities and types of events can be held on board.We work with many different companies ad our recommendations are based on the best possible match for your needs.

Forest Row (Head Office), London And Maidenhead

• Assisted MD in growing the business from 2 boats to 7 boats in 5 years• First 4 years saw 40% growth on charters year on year• Secured 2012 bookings for Olympics in 2010 with strong pricing strategy and payment plan.• 2012 saw 10% growth on business• Company Ambassador for events in London and the Thames Valley.• Raised company profile via networking and marketing initiatives.• Saw expansion onto the Upper Thames and generated new market and branding and building relationships with corporate and hotels in the Thames Valley• Brand Development - including Web Design - Social Media - Blogs• Created and implemented a bespoke Database package for use within the business specific to river usage• Implemented and created HR procedures to accompany the growth of the business, with all relevant “onboarding” documentation and procedures.• Worked with the London 2012 Olympic Delivery Authority (ODA) Transport team for safe running of passenger services using private hire vessel, to and from Olympic venues whilst promoting London as a destination city.• Worked with the Passenger Boat Association and London River Services with a team to discuss and implement strategies surrounding the Queens Diamond Jubilee River pageant.

East Grinstead

Had a series of roles within the company from Editor to Database Manager. Created new teams for new projects. Managed teams from 6 to 60 people including training, appraisals and work processes. Ran large scale company events for fund raising involving up to 450 employees per year over 5 years. Involved in promoting staff growth, well-being and other initiatives to create a positive workforce.Worked across a portfolio of printed titles that successfully migrated to web products via the use of well structured data. Worked closely with the sales team to deliver the end results with a variety of editorial, sales support and customer services team members.Also involved in projects to analyse and protect sales revenue as products migrated from printed product to a web based offering.As a senior manager I attended the prestigious Coverdale Management course for organisational development.Key AchievementsProtected revenue recognition of £1,2mAchieved cost savings of 10% per annum over 2 yearsResearched an created a taxonomy that was used by Google for a period of time.Advertised, recruited and ran several Open Days in order to recruit a team of 60 for a new project. Office and team set up and running within 3 months.Documented and facilitated the efficient handover to titles that had been sold to other publishers.Provided analysis, sales figures and revenue reports for Sales Management.Worked with Management Accounts to work within budget and forecast revenues.