Haylee Freeman Email and Phone Number
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Haylee Freeman personal email
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With over eighteen years of experience as an Account Manager in the computer software industry, I have developed strong skills in sales, partner relationship management, customer relationship management (CRM), go-to-market strategy, and professional services. My mission is to empower customers with innovative and effective learning, talent, and HR management solutions that help them achieve their goals and optimize their performance. My core competencies include developing and maintaining strong customer relationships, identifying and executing upsell opportunities, managing contract renewals, and presenting additional services that add value to customers. To be successful I collaborate with various internal and external stakeholders to ensure the highest level of customer satisfaction and loyalty, and to facilitate the adoption and utilization of solutions. I also leverage my expertise in sales, demand generation, and CRM to achieve and exceed my annual quota and to generate references from a satisfied customer base.
Instructure
View- Website:
- instructure.com
- Employees:
- 2176
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InstructureBoise, Id, Us
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Account Executive, Existing ClientsInstructure Jan 2024 - PresentSalt Lake City, Utah, Us
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Client Account ExecutiveVisier Inc. Jun 2022 - Sep 2023Vancouver, British Columbia, Ca• Monitor and track our client base to ensure the highest level customer satisfaction and foster relationships developed between clients and Visier• Develop references from our customer base to use for current prospects for future purchases of Visier products• Identify upsell opportunities to increase growth and revenue and maintain a sales opportunity pipeline to achieve an annual quota• Responsible for renewal of all Cloud based contracts in North America• Presentation of additional services to existing clients such as additional modules, training, technical support and professional services • Escalate customers to the appropriate channels when situations arise that require Executive sponsorship.• Collaborate with Executive staff, Professional Services and Technical Support to ensure that the most beneficial and cost effective solution is provided• Execute calling campaigns developed by our Marketing department and present new product functionality to our current customers -
Senior Client ExecutiveCornerstone Ondemand Apr 2020 - Jun 2022Santa Monica, Ca, Us• Monitor and track our client base to ensure the highest level customer satisfaction and foster relationships developed between clients and Saba/Cornerstone• Develop references from our customer base to use for current prospects for future purchases of Saba products• Identify upsell opportunities to increase growth and revenue and maintain a sales opportunity pipeline to achieve an annual quota• Responsible for renewal of all Cloud based contracts in North America• Presentation of additional services to existing clients such as additional modules, training, technical support and professional services• Escalate customers to the appropriate channels when situations arise that require Executive sponsorship.• Collaborate with Executive staff, Professional Services and Technical Support to ensure that the most beneficial and cost effective solution is provided• Execute calling campaigns developed by our Marketing department and present new product functionality to our current customers -
Senior Account ManagerSaba Software Jun 2016 - Jun 2022Dublin, California, Us• Monitor and track our client base to ensure the highest level customer satisfaction and foster relationships developed between clients and Saba• Develop references from our customer base to use for current prospects for future purchases of Saba products• Identify upsell opportunities to increase growth and revenue and maintain a sales opportunity pipeline to achieve an annual quota• Responsible for renewal of all Cloud based contracts in North America• Presentation of additional services to existing clients such as additional modules, training, technical support and professional services • Escalate customers to the appropriate channels when situations arise that require Executive sponsorship.• Collaborate with Executive staff, Professional Services and Technical Support to ensure that the most beneficial and cost effective solution is provided• Execute calling campaigns developed by our Marketing department and present new product functionality to our current customers -
Client Executive, Territory ManagerSaba Software Jun 2015 - May 2016Dublin, California, Us• Manage a team of Client Executives who are responsible for everything listed below while continuing to maintain my account territory. • Monitor and track our client base to ensure the highest level customer satisfaction and foster relationships developed between clients and Saba• Develop references from our customer base to use for current prospects for future purchases of Saba products• Identify upsell opportunities to increase growth and revenue and maintain a sales opportunity pipeline to achieve an annual quota• Responsible for renewal of all Cloud based contracts in North America• Presentation of additional services to existing clients such as additional modules, training, technical support and professional services • Escalate customers to the appropriate channels when situations arise that require Executive sponsorship.• Collaborate with Executive staff, Professional Services and Technical Support to ensure that the most beneficial and cost effective solution is provided• Execute calling campaigns developed by our Marketing department and present new product functionality to our current customers
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Client ExecutiveSaba Software Sep 2006 - May 2015Dublin, California, Us• Monitor and track our client base to ensure the highest level customer satisfaction and foster relationships developed between clients and HumanConcepts/Saba• Develop references from our customer base to use for current prospects for future purchases of HumanConcepts/Saba products• Identify upsell opportunities to increase growth and revenue and maintain a sales opportunity pipeline to achieve an annual quota• Responsible for renewal of all Cloud based contracts in North America• Presentation of additional services to existing clients such as additional modules, training, technical support and professional services • Escalate customers to the appropriate channels when situations arise that require Executive sponsorship.• Collaborate with Executive staff, Professional Services and Technical Support to ensure that the most beneficial and cost effective solution is provided• Execute calling campaigns developed by our Marketing department and present new product functionality to our current customers
Haylee Freeman Skills
Haylee Freeman Education Details
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Boise State UniversityMarketing
Frequently Asked Questions about Haylee Freeman
What company does Haylee Freeman work for?
Haylee Freeman works for Instructure
What is Haylee Freeman's role at the current company?
Haylee Freeman's current role is Account Manager who empowers customers in Learning, Talent, HR Management Solutions | SaaS, Demand Generation.
What is Haylee Freeman's email address?
Haylee Freeman's email address is hf****@****aba.com
What is Haylee Freeman's direct phone number?
Haylee Freeman's direct phone number is +120871*****
What schools did Haylee Freeman attend?
Haylee Freeman attended Boise State University.
What skills is Haylee Freeman known for?
Haylee Freeman has skills like Saas, Demand Generation, Salesforce.com, Enterprise Software, Sales Enablement, Professional Services, Lead Generation, Channel, Sales, Cold Calling, Solution Selling, Management.
Who are Haylee Freeman's colleagues?
Haylee Freeman's colleagues are Kristin Bingham, Máté Ozsvárt, Natalie Weed, Kimbirlee Graves, Scott Mcdaniel, Benjamin Berte, Jorge Pradilla.
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