Mark Starkman Email & Phone Number

Salt Lake City, Utah, Us

While working as Senior Engineering Manager, I am able to contribute to our team's remarkable journey toward becoming one of the most impactful engineering teams out there. As the leader responsible for directing a team of seven talented engineers, my foremost focus lies in fostering an environment that thrives on knowledge sharing and increase collaboration through collaboration/pairing, team-driven process definition, goal setting, and regular 1:1 meetings. Setting clear goals is crucial for any team striving for distinction, and I am committed to working alongside each engineer to establish challenging yet attainable objectives.Key Accomplishments:► Pioneered a results-oriented team of seven Engineers, positioning Canvas LMS as an exemplary LTI platform and driving successful development, maintenance, and enrichment of Learning Tools Interoperability (LTI) execution.► Established and coordinated with a dedicated Product Manager, resulting in a significant decrease of over 20% in unplanned work. Aligned the team with strategic objectives and targeted seven standalone services, including GraphQL API Gateway, LTI Marketplace, and Canvas LMS Live Events system.► Collaborated with the Budapest-based Director of Engineering to promote equity and efficiency in candidate assessments across diverse time zones and continents.► Modernized, optimized, and standardized interview procedures for our global engineering organization.► Worked closely with the engineering operations team to minimize incident overhead and enhance incident resolution for the entire engineering organization.► Evaluated, validated, and implemented an Incident Response system as a key member of the incident commander on-call rotation.

Salt Lake City, Utah, Us

Salt Lake City, Utah, Us

New York, New York, Us

In this position, I was responsible for leading the creation and deployment of new features and bug fixes across all layers of our development stack. I ensured that our team was actively involved in enhancing every aspect of our system. One of my primary focuses was on optimizing performance. By employing performance-tuning techniques, I tackled long-running queries and addressed pervasive N+1 query inefficiencies. Working closely with our developers, I delved into the intricacies of our codebase, identifying areas that needed attention and fine-tuning. Through meticulous analysis and hands-on debugging, I was able to streamline our development processes and eliminate bottlenecks that hindered our system's performance.Key Accomplishments:► Guided the development and implementation of an observability framework centered around Datadog, significantly enhancing the observability of the main application by introducing initial Site Reliability Engineering (SRE) practices at FireHydrant.► Achieved greater configuration and fully harnessed the capabilities of Make by heading a transformative revolution in the development process, driving increased productivity and elevating the engineer experience through the optimization of the Docker/Docker Compose development environment.► Strengthened the overall reliability and efficiency of the system by actively engaging with diverse engineering teams and projects and ensuring the integration of best practices for logging, error management, and communication with third-party APIs.

Boston, Ma, Us

Here, I took on the challenge of designing and engineering a fully functional help documentation CMS (Content Management System) system, enabling our team to create and publish markdown-based documents seamlessly. To achieve this, I leveraged a robust tech stack consisting of Ruby on Rails, JavaScript and React, and Angular.js. This combination of technologies allowed us to deliver a user-centric design that prioritized ease of use and optimized the overall functionality of our application.Key Accomplishments:► Implemented the back end using Ruby on Rails, integrated Algolia for efficient search functionality, and utilized vanilla JS to ensure a responsive display of search results.► Orchestrated modifications across various layers of the technology stack, including mail processing daemons, Ruby on Rails API, and Angular/React-based UI code.► Introduced customer-oriented new features, such as an innovative Do Not Disturb capability, enabling users to temporarily conceal email content and restore it to the inbox as desired.► Collaborated closely with an in-house UI/UX Designer and Front-End Developers to maintain, expand, and enhance the customer-facing web application, ensuring a smooth and seamless user experience.

New York, Ny, Us

As a mentor, I guided and supported our front-end team in the creation of a modern front-end infrastructure for our client-facing tools. Recognizing the importance of a solid foundation, I dedicated significant efforts to onboard and nurture engineers within this newly formulated team, fostering their professional growth and development. To build our application, I utilized JavaScript and React, leveraging their power and flexibility to create a dynamic and user-friendly interface. In addition to the front-end framework, I focused on establishing smooth communication with our GraphQL API back-end. By implementing Apollo Client tools and Redux, I seamlessly integrated our front end with the GraphQL layer, enabling efficient data gathering and manipulation.Key Accomplishments:► Played a key role in the product engineering team, actively involved in enhancing and sustaining a Ruby on Rails, JavaScript, and PostgreSQL application.► Introduced new features in a maintainable and high-performing manner, adapting to the evolving business landscape.► Optimized the system by seamlessly integrating third-party tools like Segment and Mixpanel, enabling robust event tracking. ► Streamlined the workload of the product engineering team by outsourcing email processing through Iterable to prioritize the timely delivery of proprietary business functionalities.► Mentored and provided guidance to junior team members through thorough code reviews, collaborative pair programming sessions, and facilitating upfront design discussions.

Atlanta, Georgia, Us

I was appointed to a leadership role for the development and maintenance of our flagship learning management system product, which was built using Ruby on Rails and utilized a PostgreSQL database backend. Our objective was to enhance the functionality of the product and align it more closely with the evolving needs of our customers. This involved implementing various improvements and updates to optimize the system. Furthermore, I collaborated closely with the entire product team to enhance and streamline our development processes. I focused on enhancing the test suite by removing slow and redundant tests, implementing continuous integration and continuous deployment practices to accelerate the time to delivery, and ensuring the accuracy and correctness of the features delivered.Key Accomplishments:► Collaborated with our in-house designer to update the application's HTML and CSS, ensuring a modern and visually appealing interface in alignment with usability and aesthetic goals to provide an enhanced user experience.► Supervised the continuous maintenance and updates of a social networking product developed with Node.js and MongoDB.► Upgraded the codebase to the latest versions of libraries to ensure optimal performance and compatibility.

Boston, Ma, Us

As Senior Staff Scientist, I took charge of developing and maintaining one of the key customer-facing pages on our website, aiming to enhance the email processing experience for our valued customers who relied on SaneBox folders. The approach involved leveraging Angular.js, along with CoffeeScript and JavaScript, to handle the front-end code. I effortlessly integrated this with our existing Ruby on Rails infrastructure, which served as the API for our application. This combination of technologies ensured a user-friendly interface and efficient communication between the front-end and back-end systems, resulting in a streamlined and effective email management process for our customers.Key Accomplishments:► Cooperated with the UI/UX designer to enhance the user experience of daily digest page through iterative improvements, enabling customers to easily manage the vast amount of data and perform necessary actions efficiently.► Integrated a new email protocol into our system, expanding the options for customers to use a wider range of email servers, involving substantial modifications to our Ruby on Rails infrastructure for system initially designed to operate with IMAP-based email servers.► Minimized downtime and prioritized customer satisfaction to sustain business success.► Provided on-call support to ensure uninterrupted account connectivity and seamless email processing from associated email servers.

New York, Ny, Us

In this role as Senior Engineer, General Assembly, I led a talented team in the development and maintenance of a crucial Ruby on Rails application that played a pivotal role for our outcomes team. This application served as a tracking tool, enabling them to monitor the employment status of our graduates and identify those who still required assistance. I and my team went the extra mile by integrating data from student surveys to ensure the accuracy and reliability of the information within the application. Additionally, I spearheaded the creation and upkeep of another Ruby on Rails application that provided invaluable insights into analytics and tracking data stored in our data warehouse. To ensure a responsive and adaptable user experience, I leveraged Backbone.js with CoffeeScript for the client application, enabling us to maintain flexibility and responsiveness in our platform.Key Accomplishments:► Developed new applications in accordance with the principles of twelve-factor apps, enabling seamless deployment on the Heroku platform.► Mentored and guided less-experienced developers, ensuring adherence to software development best practices. Conducted thorough code reviews to maintain the high quality of the codebase.► Led the efforts to transition AWS infrastructure to Heroku in close collaboration with the engineering team, optimizing operational processes and improving overall efficiency in compliance with the principles of twelve-factor apps, ensuring smooth and effortless deployment on the Heroku platform.

New York, Us

Camp Hill, Pennsylvania, Us

Us

Chelmsford, Ma, Us

King Of Prussia, Pa, Us

Horsham, Pa, Us

Milwaukee, Wisconsin, Us

Overland Park, Kansas, Us

Bethesda, Md, Us

Bsee, Electrical Engineering

Electrical Engineering

Education record