Hayley Brooks, Phd Email and Phone Number

I teach graduate-level Research Methods for Social Justice and Critical Media Literacy Education at the Ontario Institute for Studies in Education, University of Toronto.

• Designed and implemented internal HR structure with a focus on profitability, brand marketing/ awareness and collaborative creativity • Responsible for all store operations, including but not limited to: payroll profitability,expenditures, sales data reporting and analysis, employee sales training, HR policies and procedures• Designed and executed partnership with not-for-profit, grassroots agency New Circles• Planned and coordinated business re-branding events; media and partner outreach, brandingtraining• Led and motivated all department Managers and their teams (online, inventory, sales) to maximize efficiency and sales growth through democratic and creative problem solving• Ensured positive store morale through strong, transparent communication with team members and store owners

https://maryyoung.ca/

• Managed and maximized $15M regional business using creative and adaptive strategies• Maintained strong relationships with District, Corporate and Store Teams through constant communication and transparent and accountable business practices• Recruited, trained and mentored staff for multiple store locations (oversaw over 100 employees across Ontario and Manitoba)• Coached Managers to boost performance of sales staff (maintain and increase minimum sales per hour through effective motivation and incentivizing)• Successfully monitored and improved locations’ P&Ls; supervise payroll profitability and rent to sales, decrease supply costs and increase labour efficiency• Maintained a systematic auditing program to ensure full location compliance in all areas (inventory, merchandising, customer service, sales orders)• Directed District Visual Merchandiser and District Inventory Manager to consistently drive positive sales over year prior• Planned and implemented media events, maintaining consistent brand messaging and targeting relevant media outlets