Hayley Everett Email & Phone Number

Market research company working with commercial, public sector and non-profit clients. Contracts include mystery shopping (telephone and face to face), focus groups, 1-1 interviews, digital surveys and more.

Plymouth, Devon, United Kingdom

Fundraising consultancy offering a range of solutions to help non-profits maximise fundraising income to achieve more impact.I work alongside a number of skilled and experienced associates. Together we deliver on audits, strategies, bids, appeal management and more.

Devon, England, United Kingdom

During my time at Trevi, I have grown the fundraising function from 0.4 FTE freelance to 2.45 FTE team of 4. Income (revenue) has increased by more than 400%. My time is split between strategic planning, major gifts fundraising and marketing. I manage an awesome team of Sheroes across events, marketing, corporate fundraising and individual giving.

Plymouth, England, United Kingdom

Managing governance, grant giving, trustee meetings and general administration.

Plymouth, United Kingdom

Guest Lecturer for Marketing (Charity Marketing linked to the Institute of Fundraising Certificate) from 2017.Guest Lecturer for Events Management - 2011-2014.

Plymouth, United Kingdom

As head of department, I led a team of fundraisers covering lottery, events, corporate, community, supporter care, trusts, major donor and legacy fundraising. This was a promotion from the previous role I held with St Luke’s Hospice 2006-2012.

The Monkey Sanctuary, Looe

Compiled a 5 year income generation and communications strategy. Managed a diverse fundraising and PR team including paid staff and agencies.Managed the Wild Futures and Monkey Sanctuary brands, as well as multiple product and event brands. Implemented a digital strategy achieving significant growth on social networks, a high subscription rate to monthly e-news, increased Google Analytics on Wild Futures and Monkey Sanctuary websites.Responsibility for recruiting and managing a range of celebrity relationships. Introduced new segments to the charity including eventers, activists, ambassadors and donors, with a defined communication cycle for each group.Ensured regular media coverage locally, nationally and internationally – newspaper, radio, TV – securing features with NBC, Sky, BBC and ITV.

Managed a diverse team of 14 fundraisers covering events, corporate, community, trusts and lottery income. Ensured effective implementation of the fundraising and marketing strategy. Responsible for income target of £1.8 million and expenditure budget of £400K. Achieved significant income growth in 5 years through introducing new products, campaigns and initiatives and maximising growth on existing successful brands.

Managed a small team monitoring and investigating customer complaints.Trained customer service associates across Europe (Belgium, France, Spain, Italy, Germany) on the customer complaint database.Carried out market research across European hospitals in patient satisfaction with BD products.Used statistical analysis; presented any negative trends to site leadership and corporate HQ. Built relationships with European customers; managed numerous customer visits to the plant. Led the CSR strategy at the Plymouth site, introducing various fundraising events.Member of European sales conference committee - organised annual conferences in Marbella, Athens and Miami.

Certificate In Philanthropic Psychology, Distinction

Diploma In Digital Marketing, Distinction

Winning Resources And Support, Distinction

Certificate In Fundraising Management

2:1, European Business With Spanish

European Business with Spanish BA (hons)

10 Gcses A-B, 4 A Levels A-C (Maths, Business Studies, Spanish & General Studies