Hayley Haar Email & Phone Number

New York, Ny, Us

Conduct a detailed analysis of existing groups and systems in order toset up payroll integrations. Diagnose and resolve system performance issues, which may involve debugging software, addressing hardware limitations, or optimizing processes.Implement automation tools and scripts to streamline routine optimization tasks and improve system stability.Manage system configurations to ensure they align with performance goals and best practices. Plan and conduct performance testing and benchmarking exercises to assess the impact of optimization efforts.

Develop strong relationships of trust with clients through open and interactive communication, handling complaints and providing appropriate solutions and alternatives within specified time limits. Utilize Strong problem-solving and analytical skills to identify opportunities for improvement in benefit administration processes.Design and create comprehensive benefit guides for multiple companies, including detailed explanations of healthcare, retirement, and other benefits available to employees on various programs.Conduct detailed audits of vendor invoices, ensuring accuracy and compliance with company policies and procedures.Collaborate with cross-functional teams, including HR & payroll, to ensure accurate and timely reporting of FSA funding data.

Hillsborough, New Jersey, United States

Act as point-of-contact for greeting and communicating with clients. Tend to correspondence across platforms using professional and affable approaches. Manage course scheduling and registration and ensure to record precise information. Direct workflows, prioritize tasks, and supervise instructors and staff members to facilitate timely completion of duties. Troubleshoot technical issues with proprietary system to mitigate service delivery delays. Draft reports and documentation in compliance with company and confidentiality regulations. Oversee and create Facebook and Constant Contact content and review information to confirm accuracy. Assist in the creation and uploading for records to include; creating client profiles, organization profiles, and account changes.● Increased staff learning resources by supporting relevant parties to create office procedure manuals.● Drove company online presence by creating and distributing effective social media marketing campaigns.● Enhanced office productivity by managing workloads to ensure fulfillment of tasks in accordance to timelines.● Improved relations between office, students, and larger organizations by acting as liaison for all communication.

North Brunswick, New Jersey

Maintained organizational standards of front desk area to promote effective running of operations. Supported human resources (HR) staff with recruitment procedures by attending community-based outreach events to source hiring prospects. Upheld customer service standards, interacted with clients, and established professional relationships utilizing CRM software. Liaised with visitors to learn individual requests and provide solutions to issues to enhance service satisfaction. Monitored book inventory and supplies and organized replenishment to keep levels adequate for office requirements. Followed up with prospective students to persuade individuals to book introductory lessons and increase customer base.● Advanced trainee efficiency by developing and distributing detailed training checklist.● Aided staff with creating employee training program to promote accurate knowledge of expected duties.● Selected to represent company and boost brand awareness at fairs and open-house events.