Hayley Lockhurst Email & Phone Number

Calgary, Alberta, Canada

Youth Program Facilitation - Earn-a-bike - Deliver exceptional youth programs- Support in educational and social and emotional needs of youth - Ensuring readiness for programs and assisting other team members- Participated in pre and post evaluation process of programs Social Media Assistant - Prepares, manages and evaluate social media platforms- Curates a collections of media content - Attended SocialWest 2023Social Enterprise - Provides exceptional customer service and frontline communications- Oversees day to day operations and readiness for shop opening - Responsible for managing online product sales, shipping products- Supports and mentors the team of shop interns - Development of training and safety manuals Special Program Development - Delivering programs to Corporate groups of 5-14 people - Assist in facilitating a co-ed volunteer night once a week - Facilitate and overseas Gender Equity Mechanics program -

Calgary, Alberta, Canada

Educated and mentored children in maintaining proper hygiene.Enriched children's experiences through creative indoor and outdoor play activitiesPrepared nutritious meals and snacks. Upheld household cleanliness standards, managing laundry, kitchen, and children's rooms.Prioritized the safety and well-being of the children under my supervision.Maintained a consistently positive and patient demeanor when interacting with children

Calgary, Canada Area

Interacting with guests with a positive attitude Completed daily and weekly duties, and any additional tasksEnsured guest satisfaction through actions, attitude, and service.Designing, managing a seat plan and handling any complications that arise during the shift for 30+ tablesAided servers by performing tasks (napkin folding, table setting, polishing, delivering drinks and food)

Calgary, Canada Area

Operated a POS system for efficient transactions.Provided customers with detailed information about products.Guided customers in finding them the perfect product match. Stocked the floor with products and managing display through shift Maintained a clean service environment. Provided above and beyond customer service.

Calgary, Canada Area

Demonstrated a strong grasp of food handling and safety practices, including FIFO.Enhanced my knowledge of management principles and effective delegation.Operated concession outlets, ensuring all products are readily available. Proficiently operated POS systems, cash handlingMaintained financial accountability, and facilitated change distribution to other staffEnsuring customer satisfaction through ensuring the highest quality of care goes into the food and face-to-face interactions. Expanded teamwork skills through working together with coworkers to manage our fast-paced days.

Calgary, Canada Area

Receive, return, and transfer phone calls Complete daily duties i.e. cleaning, organizing Ensure guest satisfaction Assist serversRun drinks and food to tablesDesign a seating plan, handle any issues that arise

Calgary, Canada Area

Ensure all opening and closing duties are completed,Assist customers with there retail needs,Ensure customer satisfaction Building and managing classified adsMaintain organization, cleanliness working within a team, and independentlyOperate cash register, manage and count cash at end of day MerchandisingAnswer phones and direct callUnloading donated merchandise

Bachelor Of Arts - Ba, Global Development Studies

Embedded Certificate, Sustainability Studies

Minor, Geography

Education record

Activities and Societies: James Fowler Social Justice Club 2014-16 James Fowler Rugby 2015 Participated in the Alberta Trades competition.