Hayley Oswald Email & Phone Number

Louisville, Colorado, United States

Denver Metropolitan Area

Denver Metropolitan Area

• Build and maintain strong relationships with over 800 current members, enhancing their overall experience at the club
• Host Colorado members at several local events and our desingated Pepsi Center Suite
• Work closely with members as a resourceto navigate our portfolio to design their envisioned trip; being available to assist throughout the experience
• Positive influence to team's work environment, encouraging continued success with high member survey NPS scores and retention rates
• Strong inter-departmental relationships, often collaborating to achieve favorable results for our members
• Shared leadership role due to team fluctuations, including participating in group interviews for open team position

Greater Denver Area

• Provide an outstanding guest experience by greeting guests promptly, attending to guest's requests, ensuring quality of food and beverage, and diligently answering any question regarding menu items
• Assist all coworkers consistently
• Manage parties of 20+ guests
• Complete all side work before, throughout, and after each shift
• Complete all transactions and handle cash

Fort Collins, Colorado Area

• Manage the organization’s general email address which receives all customer inquiries, issues, and interested collaborators
• Utilize online event management tools including: Eventbrite, Signup Genius, Asana, Survey Monkey and Mail Chimp
• Coordinate with Marketing Director on social media strategies and schedule for releases
• Develop promotional materials, determine ideal locations for distribution, distribute materials
• Meet with clients and collaborators to determine event goals and details, identify necessary materials, and concluding reviews and ideas for improvements following the event
• Quickly and calmly respond to abrupt cancellations and issues throughout the planning process

Fort Collins, Colorado Area

• Greeted all guests promptly and informed them of any current promotions
• Completed daily projects including markdowns, re-stock, inventory, among others
• Completed guest transactions
• Maintained store cleanliness
• Assisted guests in a consistently kind, enthusiastic, and helpful manner

Fort Collins, Colorado Area

• Additional positions held: hostess, food runner, server assistant
• Provided an outstanding guest experience by greeting guests promptly, attending to guest's requests, ensuring quality of food and beverage, and diligently answering any question regarding menu items
• Assisted all coworkers consistently
• Completed all side work before, throughout, and after each shift
• Completed all transactions and handle cash
• Private/catering events

Fort Collins, Colorado Area

• Completed various projects for professors and staff including copying book segments, transcribing audio lectures, delivering letters to other campus locations, review class surveys, print and organize incoming.
• Consistently stocked office supplies
• Updated bulletin boards and hallway postings
• Helped direct walk-in students to appropriate staff/offices and answer questions

Greater Denver Area

• Greeted customers, helped answer any questions
• Completed cashier transactions
• Practiced food safety regulations while preparing smoothies and other food items
• Maintained store cleanliness and supplies levels
• Managed off-site catering events

Bachelor’S Degree, Natural Resource Recreation And Tourism - Environmental Communication

Activities and Societies: Anthropology Club, Restoration Ecology Club

High School

Activities and Societies: Yearbook Committee, Littleton High School Student Council, Littleton High School Lion Ambassadors, Littleton.