Hayley Womack Email & Phone Number

Washington, United States

*Foster 𝐭𝐫𝐮𝐬𝐭𝐞𝐝 𝐚𝐝𝐯𝐢𝐬𝐨𝐫 relationships with 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 key stakeholders, including executives, project managers, and end-users, leading to 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐫𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧 𝐫𝐚𝐭𝐞𝐬.*Developed and implemented strategic processes that led to a remarkable 𝟔𝟎𝟎% 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞 𝐢𝐧 𝐨𝐮𝐫 𝐜𝐥𝐢𝐞𝐧𝐭 𝐛𝐚𝐬𝐞 𝐢𝐧 𝐥𝐞𝐬𝐬 𝐭𝐡𝐚𝐧 𝐨𝐧𝐞 𝐲𝐞𝐚𝐫, 𝐰𝐡𝐢𝐥𝐞 𝐚𝐥𝐬𝐨 𝐞𝐱𝐭𝐞𝐧𝐝𝐢𝐧𝐠 𝐜𝐨𝐧𝐭𝐫𝐚𝐜𝐭 𝐥𝐞𝐧𝐠𝐭𝐡𝐬 𝐛𝐲 𝟔 𝐦𝐨𝐧𝐭𝐡𝐬 𝐚𝐧𝐝 𝐚 𝟗𝟎% 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐫𝐚𝐭𝐞.*Collaborated in the effective management of client budgets ranging from $10,000 to $300,000 per month, ensuring optimal allocation and ROI maximization.*Conducted regular business reviews with clients to identify areas for improvement and upselling opportunities, resulting in a 30% increase in upsell opportunities.*Analyzed large amounts of data and metrics from client performance marketing campaigns, guiding data-driven decisions that consistently delivered an average 30% increase in campaign ROI.

United States

Since 2016, I've been immersed in the world of freelance as a Client Account Extraordinaire at my contract company, Freelance Life Edit, operating as an independent contractor. During this time, I've taken the initiative in driving the development and execution of impactful client success strategies. My approach has successfully elevated client satisfaction and retention rates, demonstrating the effectiveness of my client-centric mindset.Collaboration has been at the heart of my work; I've aligned with account managers, sales teams, and other stakeholders to develop and implement strategies tailored to the unique needs of each client. This alignment has been instrumental in achieving complex client objectives and consistently exceeding performance targets.Always proactive, I have regularly identified areas for improvement in client accounts. Leveraging my creativity, I've provided recommendations and implemented changes that have resulted in significant cost savings and increased revenue for my clients. This aptitude for spotting opportunities and driving change has been a key component of my success.To stay ahead in the rapidly changing freelance landscape, I've maintained a comprehensive understanding of industry trends and developments. This knowledge has been invaluable in developing and executing innovative and effective client success strategies. My ability to stay informed and adapt has enabled me to deliver consistent results and make a tangible impact on my clients' success.

United States

I was able to put every client in the very best position to succeed and reach their revenue goals through email marketing (Klaviyo), and SMS marketing (Attentive). As the account manager I understood that my clients trust me with a massively important portion of their business, and I was fully aligned with their goals.*Account Strategy (Email + SMS)*Updates on deliverables/project status*Reports/Analytics to show results*Updates on ongoing split tests*Roadmap for future split tests

Digital Marketing is fast paced and Agencies need trusted, professional and rockstar Client Account Managers. When an Agency contracts with me their clients needs will be of upmost importance.I have a proven strategy that will keep project management organized and communication open so that all parties involved are staying on pace.

United States

During my time here, I led multiple email marketing campaigns for a variety of e-commerce brands such as skincare, supplements, and sporting goods. These campaigns significantly increased revenue and customer engagement, showcasing my ability to effectively orchestrate complex marketing initiatives.My role was not just about managing campaigns, but also fostering growth. I actively engaged with clients and internal teams to develop and implement custom email marketing strategies that perfectly aligned with their business goals and objectives. This collaborative approach led to an approximate 20% increase in customer retention, underscoring my ability to drive client success.A key part of my role was identifying and delivering data-driven recommendations. By closely monitoring campaign performance and providing regular reporting and analysis to clients, I was able to offer valuable insights for their individual brands’ optimization. This data-centric approach allowed us to adjust our strategies based on what was working and what wasn't, ensuring the best possible results for our clients.Apart from the strategic aspects of my job, I also managed project timelines and budgets. My dedication to effective project management ensured that projects were consistently delivered on time and within budget. As a result, we achieved a remarkable 95% on-time delivery rate and realized a 10% reduction in project costs.

Florida, United States

Have successfully achieved 385% growth of accounts within 10 months with an overall Internet Channel growth of 33% Q1 2016.Achieved increased favorable margin of top accounts while successfully introducing new items to increase sales with existing accounts and possible new accounts.Oversee all broker activity for e-commerce and present upper management with educated new business ideas and plans to continue growth of division.Primary POC between customers and internal cross-functional teams and collaborating with accounting, warehouse and operations to resolve questionable chargebacks and deductionsAssess and recommend customer-specific marketing and promotional programs; organize promotional deals with cross-functional teams, including accounting and production.Coordinate new product launches with marketing and brokers in relation to launch process, pricing changes, and customer campaigns.Liaise with marketing team on artwork approval and to ensure all customers special request and projects are completed within promised timelinesGather, correlate and assimilate sales data in relation to budget process

Florida, United States

Key contributor of sales force averaging 19.67% sales growth since 2007; successfully solicited sales for over 1,880 retail accounts for three of the company’s major US distributors with sales for each distributor ranging from $4M to $30M annually *Researched, planned and organized portfolio of entire territory to identify new sales opportunity *Successfully penetrated territory and introduced product lines by developing and maintaining professional relationships with distributors and stores in 18 states, successfully enhanced brand awareness, captured new business, increased revenue and market share, and facilitated ongoing business YOY*Focused retail-client visits to educate management teams and sales staff on product lines, shelf positioning, pricing, product launches and promotions, motivating retailers to place orders though the company’s authorized dealers *Achieved a minimum 15% increase in key account growth for majority of assigned accounts by designing and executing promotional plans to sustain industry growth average and facilitate ongoing business *Developed new-revenue streams and market share by thoroughly analyzing existing accounts and identifying new opportunity*Successfully managed and directed the activities of promotional team consisting of 30 representatives in the Southeast Region*Forecast monthly regional sales and evaluated market trends to capitalize on opportunity

Florida, United States

Networked and cultivated positive business relationships with retailers and distribution leaders and key stakeholders to promote company’s product lines and services. I Consistently maintained above average sales performance for top house accounts (Vitamin Shoppe/GNC).*Played a key role in increasing client satisfaction and retention rates*Managed a team of eight demo representatives; conducted regular training and development activities, developed schedules and led regular team meetings *Supplied clients with information on products, marketing and advertising requests, including product launches and promotions to drive new sales*Conducted feedback and follow-up on execution timetables for marketing/advertising, promotions, sales and product updates*Addressed and provided prompt attention for client accounts with additional needs, implemented changes and/or provided resolution