Haytham Hussein Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• E-Learning Trailblazer
• Spearheaded an E-learning course development project for a prestigious Real Estate organization in Saudi Arabia, exceeding expectations by delivering all project requirements within an impressive 6 weeks, surpassing.
• Led a team to integrate developed courses into the real estate organization’s Learning Management System (LMS), Moodle. Orchestrated setup of completion certificates and implemented digital assessments, enhancing the.
• Empowered a team to craft content and review every phase of the content development cycle for 7 comprehensive course curricula for a reputed government agency within an impressive 4-month timeframe.Digital Learning Ace
• Delivered 4 cutting-edge digital courses for a client in KSA, totaling 18 hours of content. Demonstrated expertise in designing and implementing assessments within a demanding 6-month timeline.Leadership Highlights
• Led diverse teams to unprecedented heights, revolutionizing eLearning development and championing digital transformation.

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Unprecedented Audience Reach
• Positioned 17 eLearning courses to reach an unprecedented audience of 65,000 government employees in Abu Dhabi, setting a new standard for scalable and impactful training.SCORM Package Expert
• Spearheaded the creation of 102 SCORM packages using Articulate Storyline 360 in 2022, ensuring seamless integration and accessibility.Versatile Design and Development
• Played a pivotal role in the design and development of 20 eLearning Training modules in 2021, showcasing versatility and adaptability in addressing diverse learning needs.Innovative Course Design
• Devised 17 eLearning Training courses in 2022 for a leading government entity in Abu Dhabi, each spanning 3 hours and incorporating cutting-edge interventions.Diverse Client Solutions
• Extended expertise to various entities, including ADSG, Dubai Police, PIF-KSA, RED TAG, etc., in 2021, proving capability in tailoring solutions to different organizational requirements.Multimedia Learning Solutions

Dubai, United Arab Emirates

• Strategic Architect
• Architected and refined TIME Core Competencies, updated the TIMERS Handbook, and shaped TIME Hotels' cultural landscape with best practices and employee development initiatives.Customer Service Excellence
• Orchestrated a stellar 4% increase in Customer Service Satisfaction, culminating in an impressive total score of 91.7%.Elite Train-The-Trainer Program
• Successfully trained and certified 12 supervisors to become adept departmental trainers via an elite Train-The-Trainer program. Executed a monthly/annual training calendar based on meticulously conducted gap.
• Authored and executed a suite of non-technical training programs, elevating leadership, supervisory, personal development, and customer service skills.Legal Training Mandate Compliance
• Provided vital inputs to strategy and budget, ascertaining legal training requirements mandated based on Dubai Municipality through approved partners.Innovative Environmental Programs

Egypt

• Learning and Development Framework
• Delivered a robust learning and development framework and launched the technical Queue in Vodafone Egypt-Alexandria and Vodafone Romania, achieving a 40% Net Promoter Score (NPS) against a target of 23%.Innovative.
• Introduced an intranet (Knowledge Base) offering step-by-step tutorials for first- and second-line technical support in Vodafone UK and Egypt.Global Training Implementation
• Created training curriculums, plans, and timelines for iPhone and Android for the second-line queue, successfully implemented across VSSE partners in India and South Africa, contributing to knowledge retention.Learning.
• Implemented a learning management system (Quiz Master) for progress tracking, analyzing learning data, delivering content, and conducting gap analysis.Continuous Evaluation and Improvement
• Constantly evaluated and measured training outcomes and participant feedback to ensure the effectiveness of training programs.