Hazel Johnson Email & Phone Number

Edinburgh, Gb

Scotland, United Kingdom

ProsperoHub is recognised as an Elite HubSpot Partner and a selected Onboarding Partner, which means that our team have helped over 400 organisations deploy the HubSpot CRM, sales and marketing platform to the highest standards possible for our customers.As an Elite Partner, we also get increased support from HubSpot and early access to the latest CRM features and tools, enabling us to test them in advance and offer value added service to our clients using the latest martech practices.We have worked with clients from all industries, and are able to configure HubSpot to fit every company's particular sales and marketing philosophy. Often our clients lean on us to help them embed a quality sales methodology such as Challenger Selling, SPIN Selling or using the MEDDIC deal qualification approach to improve their sales processes.If you are looking for a HubSpot CRM solutions partner to help your team make the most of your CRM investment, ProsperoHub is here to provide you with support and digital business consultancy services to achieve your business goals.

Edinburgh, Scotland, United Kingdom

Harrogate, United Kingdom

Job Roles & Skills• Writing development briefs and producing scope documentation for system development projects.• Environment Testing for new functionality, bug fixes and custom development work.• Liaising between the Project Sponsor and Project Team to ensure the scope requirements are met.• Managing support contracts across the client base and providing excellent support to customers.• Managing the data migration process for blue-chip organisations such as Shell Fuel, Lotus Cars and Linde Material Handling.• Performing database cleanses on excel using VLOOKUPs & various formulas to cleanse and update data on masse. • Providing training to customers across various industries on data management and the use of CRM and Marketing software.• Designing marketing campaigns to communicate more effectively with customers regarding developments and prospect-based campaigns when required.• Putting together competitor analysis documents to implement internal development plans to keep up with the ever-changing marketplace.• Providing sales and retention reports to management to give insight on targets, performance and team activity.• TSQL Dashboard briefing and testing for DataPine dashboard creation• Implementing new business processes around sales, contracts and customer retention. • Utilizing Trello, Quire and Open Projects to track and manage development tasks.• Setting up software integrations utilizing Zapier.

Wetherby, West Yorkshire, United Kingdom

Job Roles & Skills• Coordinating various types of video production projects, bringing together actors, props locations and suppliers• Managing client comms regarding timescales and ongoing projects, providing customer service.• Setting up various camera equipment on shoots from lighting to the Ronin • Putting together Call Sheets, Agendas, Risk Assessments and Shoot Documentation for clients and crew on site• Managing company Social Media accounts (Twitter & Facebook)• Going through quality control on first and final cuts of video assuring client requests and amends have been correctly made• Leasing between clients and editors on video amends and key requirements on projects• Updating CRM and Project Management software, keeping projects up to date from start to finish• When required, shooting certain projects on the Sony A7S

Knaresborough

KulaHub is a fully integrated set of CRM and marketing tools rarely found all in one system, without the need to export data or plug in APIs.Job Roles & Skills• Developed and implemented creative, cost effective programmes which increased client retention rates by 20% compared to the prior year.• Contacted 170 new and existing customers monthly to discuss new updates, products and services.• Negotiated prices, terms of sale and service agreements.• Organised joint sales calls with current customers and outside vendors.• Trained peers and management team on internal system supports and implementation plans.• Maintained a central database of key contacts, risk ratings, financial impact and key issues.• Managed 170 accounts, including The Wakefield Shirt Company, Stray FM and Smile Design By Ash Dental Practice• Built client relationships by acting as the liaison between the customer service and sales teams.• Created proposals for new and repeat customer business transactions.• Contacted regular and prospective customers to explain product features.• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.• Consistently hit and exceeded monthly and quarterly targets for up selling and cross selling customers.• Trained customers and prospects on updates to the software• Designed internal HTML templates and created a monthly marketing strategy/plan for the company• Provided marketing advice and support with HTML to customers

12 Hubspot Academy Certifications Across Various Skill Types, Pass

- Client Management - Sales Hub Software - Service Hub Software - Sales Enablement Exam - Revenue Operations - Platform Consulting.

Certificate Of Learning, Professional Sales Environment, Level 3

Activities and Societies: Impellus Business Center, Level 3 Certificate of learning in the professional sales environment. Achieved.

Operations Research

Hubspot Revenue Operations Summer School Certification

Project Management Diploma, Project Management, Distinction

Business Admin Level 3, Business Admin, Level 3

Computing