Hazel Sheldon Email & Phone Number

United Kingdom

London, United Kingdom

Algomi delivers a laser-like focus on trading velocity in Fixed Income. As such our clients include Global Investment Banks, Exchange Providers, Brokers, Platform Providers and Investor Client Firms.The EU Service Desk Team will provide on-site and remote support to users and trading support personnel, maintaining a strong relationship with the clients as well as developing a deep understanding of the client systems and business practices.Key Objectives:• Provide a… Show more Algomi delivers a laser-like focus on trading velocity in Fixed Income. As such our clients include Global Investment Banks, Exchange Providers, Brokers, Platform Providers and Investor Client Firms.The EU Service Desk Team will provide on-site and remote support to users and trading support personnel, maintaining a strong relationship with the clients as well as developing a deep understanding of the client systems and business practices.Key Objectives:• Provide a professional support service to clients both on mainland UK and internationally;• Provide resources to resolve issues in a reasonable timeframe;• Meet and exceed SLA requirements as defined in customer contracts;• Provide a mechanism to manage the support process within Algomi;• Ensure daily running of the service desk function• Attain and maintain accreditation in key ISO systems as required Show less

Ilford, United Kingdom

Primary responsibilities:• Acting as the technical excellence representative for HR matters and providing support and advice to staff and Management• Preparing companies for attaining and maintaining accreditation in systems such as ISO 9001:2008 and MCS Renewable Energy Solutions• Ensuring compliance with new Legislation and implementation of new policy and procedures• Providing project lead or support to key managers on company budgets and supplier spend in an effort to… Show more Primary responsibilities:• Acting as the technical excellence representative for HR matters and providing support and advice to staff and Management• Preparing companies for attaining and maintaining accreditation in systems such as ISO 9001:2008 and MCS Renewable Energy Solutions• Ensuring compliance with new Legislation and implementation of new policy and procedures• Providing project lead or support to key managers on company budgets and supplier spend in an effort to reduce company overheads• Providing project lead or support to key managers for PSL, PQQ and Tender applications• Providing support to key managers on internal Recruitment Solutions• Working on other key projects as designated by the Company Directors Show less

Ilford And Birmingham

Ilford, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom