Hazel Curtis Email & Phone Number

Leeds, Gb

Leeds, England, United Kingdom

As a Windsor Fellow Graduate Intern at the National Lottery Heritage Fund, I support the policy team by contributing to digital policy and children and young people’s policy initiatives.• Collaborate with the policy team to shape strategies on digital policy, and children and young people’s policy.• Spearheaded a report on digital heritage and its role in facilitating inclusion, co-producing actionable insights for sector-wide support.• Designed and delivered staff training on digital heritage, access, inclusion, and participation.• Conducted extensive research through interviews and desktop analysis to better understand the needs of the youth and heritage sectors.• Keynote speaker at the Group for Education in Museums (GEM) Conference 2024, presenting findings on youth and heritage sector research.

Leeds, England, United Kingdom

In my role as a Gallery Assistant, I was committed to delivering exceptional visitor experiences while continuously expanding my knowledge of the artworks and collections on display.• Managed daily gallery operations, including responding to inquiries, preserving artwork, and organising public events.• Conducted research on artefacts, artists and exhibitions to create engaging social media content.• Oversaw the opening and security of the gallery, including managing alarm systems and operating CCTV.• Professionally responded to enquiries via email and telephone, providing accurate and helpful information.• Supported curators, artists and senior management during events and exhibition openings.• Conducted visitor evaluations through surveys.• Developed strong working relationships with artists, curators, and technicians to ensure efficient gallery management.• Transitioned to a casual contract to balance responsibilities with academic commitments during the completion of my Master's degree.

Leeds, England, United Kingdom

During my internship at West Yorkshire Community Accounting Service, I played a key role in ensuring the efficient day-to-day operations of the office, with a focus on digitising outdated company accounts and streamlining archival processes.• Independently managed tasks both in the office and remotely, maintaining a high level of productivity and self-discipline.• Developed and organised databases using Microsoft Excel to ensure accurate and accessible records.• Handled confidential materials in compliance with data protection protocols and organisational procedures.• Digitised and archived paper-based financial records into the WYCAS SharePoint system, modernising the company’s records management.

Leeds, England, United Kingdom

As a Visitor Experience Team Member at Harewood House, I collaborated closely with colleagues and management to provide exceptional service to visitors, while also building strong relationships with regular members.• Independently managed Visitor Reception, ensuring a seamless and welcoming experience for all guests.• Processed transactions for entry tickets, maintaining accuracy and efficiency in all financial dealings.• Effectively managed time to ensure the smooth operation of site opening and closing procedures.• Utilised booking systems and databases to organise and manage pre-booked tickets and experiences, ensuring a streamlined visitor experience.

Master Of Arts - Ma, Audience, Engagement & Participation, Distinction

Activities and Societies: • Course Representative for MA Audience, Engagement and Participation. • Active participant in Student-Staff.

Bachelor Of Arts - Ba, English Literature And Theatre Studies, First Class Honours

Activities and Societies: • Course Representative for BA English Literature and Theatre Studies. • Active participant in Student-Staff.