- Provided professional consultation service to students about their study options locally and abroad such as in the United Kingdom, Australia, New Zealand, United States, Canada as well as Malaysia.- Guided students to make decision on course selection that align with their educational and career goals. - Supported marketing team on online marketing campaigns, mainly on Facebook and Instagram. - Oversaw the Chinese copywriting team and making sure the contents were grammatically correct with zero error. - Conducted and facilitated online and offline events such as information sessions, education fair, workshops and webinars. - Handled students' inquiries and actively followed up with prospective students on various platforms (e.g., WhatsApp, phone calls, Facebook, WeChat).

Conducted anonymous and confidential HIV screening and providing emotional support to clients who are in crisis situation such as those who were tested HIV positive.

Conducted individual and group counselling with children from aged 4 to 7 to work on areas such as boundaries setting and behavioural problems.