Turning Complex Ideas into Clear and Engaging VisualsI help clients across business, healthcare, education, and government communicate complex ideas through visuals that are clear, engaging, and impactful. My work ensures that messages are understood and resonate with their audiences.I bring a wide range of experiences to my work. I spent nearly a decade leading Open Change, a consultancy focused on Service Design. Prior to that, I pioneered postgraduate Service Design courses in the UK, taught design in Seoul, and trained in design at the Royal College of Art in London. I have managed high-turnover businesses, which gave me a strong foundation in delivering practical business outcomes, and I’ve worked as a cleaner in a busy hospital, gaining firsthand insight into the critical importance of often-overlooked frontline work.As a visual consultant, I combine design expertise with a strong focus on clarity and simplicity. I’ve worked with everyone from senior leaders to front-line teams, developing practical and accessible visual materials. During the Covid-19 pandemic, I helped translate complex and critical messages into visuals that engaged diverse audiences.Whether it’s simplifying complex data, visualising conversations, or supporting strategic communication, I deliver creative and effective solutions tailored to each project.If you’re looking to make your ideas clearer and more engaging, let’s connect to discuss how we can work together.
Listed skills include Design Thinking, Design Strategy, User Experience, Ethnography, and 23 others.