In my role as Systems Engineering Manager at ROSEBURG FOREST PRODUCTS, I lead a dynamic team responsible for the management of our extensive IT infrastructure, serving over 3500 employees across multiple sites throughout North America.Here's a breakdown of my key responsibilities and notable achievements:Key Responsibilities:· Team Leadership: I oversee a diverse team comprising systems architect, systems engineers, and systems administrators, fostering a collaborative environment focused on professional growth, team morale, and well-being.· IT Infrastructure Management: From selection and planning to implementation and support, I ensure the effective management of our IT infrastructure, prioritizing operational efficiency and system resilience.· Vendor Management: I engage with key stakeholders to analyze business needs and evaluate solutions, overseeing vendor interactions, including quote acquisition, price negotiations, and strategic equipmentpurchasing.· Strategic Planning and Project Management: I execute strategic planning initiatives and project management activities to drive continuous operational improvements and enhance our overall IT capabilities.Notable Achievements:· Infrastructure Modernization: I spearheaded the modernization and virtualization of our compute infrastructure, encompassing 500+ Windows Servers, 100+ Linux Servers and 70+ ESXi servers across twenty locations in North America, resulting in significant improvements in operational efficiency and system resilience.· Implementation of ServiceNow: I successfully implemented ServiceNow as the IT Service Management (ITSM) and IT Business Management (ITBM) platform company-wide, enhancing our IT service management and business management processes. · Cost Reduction Initiatives: Through diligent tracking and auditing of software and hardware maintenance contracts, I achieved over a 20% reduction in recurring maintenance costs, contributing to overall cost savings for the company.

During my time as IT Lead/Senior Systems Administrator at GENERAL DYNAMICS INFORMATION TECHNOLOGY, based at Camp Smith, HI, I played a pivotal role in overseeing enterprise NIPRnet and SIPRnet operations for Special Operations Command Pacific. Here's an overview of my responsibilities and key achievements:Key Responsibilities:· Team Management: I managed a team of Systems Engineers and Administrators, fostering collaboration and ensuring the smooth operation of critical IT infrastructure supporting Special Operations Command Pacific.· Policy Development and Vendor Liaison: I contributed to the development of command IT policies and management strategies, serving as a liaison with vendors for lifecycle management and ensuring alignment with organizational objectives.· Server Deployment and Management: I led server deployment activities and ongoing management efforts to optimize system performance and reliability, leveraging my expertise to ensure seamless operations.· Strategic Briefings: I provided strategic briefings to department heads on task progression, IT challenges, and innovative solutions, facilitating informed decision-making and driving continuous improvement initiatives. · Stakeholder Communication: I maintained regular communication and engagement with customers and management across all organizational levels to ensure exceptional service delivery and stakeholder satisfaction. Notable Achievements:· Domain Migration Success: I successfully completed domain migrations, overseeing the transfer of over 2000 users and mailboxes to a new domain, minimizing disruption to operations and ensuring data integrity throughout the process. · Active Directory Management: I directed Active Directory management in a complex, multi-forest, and multi-domain environment, ensuring streamlined user access and organizational efficiency.

During my time as a Windows Systems Administrator at ITEC in Harrogate, UK, I played a crucial role in administering and maintaining a Department of Defense (DOD) network consisting of over 1500 workstations supporting more than 1000 users. Here's an overview of my responsibilities and notable achievements:Key Responsibilities:· Network Administration: I administered and maintained the DOD network, ensuring seamless functionality and user satisfaction in a local Tier 2/3 operations maintenance capacity. · Security Systems Administration: As a dedicated Security Systems Administrator, I oversaw and maintained over 15 Systems Security Plans, upholding accuracy and compliance standards to ensure data security. · Technical Support: I provided comprehensive enterprise desktop and end-user support to a diverse user base exceeding 1500 individuals across multiple international sites, resolving technical issues and optimizing system performance. · Troubleshooting and Maintenance: I conducted rigorous troubleshooting of hardware and software malfunctions, executing equipment replacements and addressing software compatibility concerns to minimize operational disruptions. Notable Achievements: · SCCM Image Process Improvement: I re-engineered the SCCM image creation and deployment process, resulting in a 50% reduction in man-hours required for image maintenance, significantly enhancing efficiency and productivity. · Enhanced Security Compliance: I managed the team's Systems Security Plans and implemented process changes, leading to a 30% increase in compliance with security standards, thereby fortifying the organization's security posture and mitigating potential risks.

During my tenure as a Security Systems Administrator at QUINTRON in Fort Meade, MD, I had the privilege of managing National Security Agency (NSA) physical security access control systems. Here's an overview of my responsibilities and significant achievements:Key Responsibilities: · Physical Security Systems Management: I oversaw servers and workstations, security system upgrades, and the installation and maintenance of operating systems for National Security Agency (NSA) physical security access control systems. · Stakeholder Engagement: I engaged with leadership from multiple DOD agencies, providing expertise on physical security access control software and procedures to ensure compliance with security requirements and standards. · Application Administration: I administered various applications, including SQL databases, to ensure seamless operation and data integrity in accordance with DOD and OPM regulations governing system certification processes such as DIACAP. · Routine Maintenance and Backup: I executed routine maintenance tasks and conducted backups of servers to safeguard critical data and ensure system availability and resilience. Notable Achievements: · Enhanced System Reliability: I implemented a new server solution with redundancy to eliminate single points of failure, thereby enhancing system reliability and resilience and ensuring continuous availability of critical security infrastructure. · Operational Efficiency Improvements: I maintained comprehensive local system documentation and formulated new Standard Operating Procedures (SOPs), streamlining operational workflows and enhancing system efficiency.