o Full-cycle recruiter specializing in sourcing and hiring top talent for Rocket Companies including Rocket Auto, Rocket Pro TPO, and Rocket Mortgage.o Building relationships with hiring leaders and candidateso Cold-calling and prospecting candidateso Representing Rocket Companies at university hiring events for internships and virtual career fairso Utilizing Workday, Smashfly, Indeed, LinkedIn and Indeed to keep an active pipeline of qualified candidates

Served as a full-cycle recruiter and HR Generalist for 20+ client companies in the fast paced staffing industry. o Developed professional client relationships to determine individual staffing needs while maintaining a healthy talent poolo Created job descriptions which include detailed information related to job duties, company culture, necessary skills/experience, and educational requirements o Sourced candidates through social media, job boards, local job fairs, and community outreach programs for various positions ranging from manufacturing and light industrial to office/clerical o Utilized Applicant Tracking System to manage and track candidates throughout the interview/hiring process o Pre-screened new applicants to effectively match qualified candidates with client companies for temporary-to-hire, temporary, and direct-hire placementso Conducted background checks, Federal I9 employment verification, pre-employment testings, and drug screenings according to various client specifications. o Employed working knowledge of State and Federal employment laws in addition to laws and regulations unique to the staffing industry.o Continually developed process improvements to stream-line and expand resources for the branch's overall talent acquisition/recruitment process o Provided excellent customer service to Elwood associates seeking employment opportunities ranging from on-boarding, explanation of health and insurance options, coaching, counseling, payroll concerns, and conducting exit interviews.o Experienced in handling worker injury and compensation claims according to company and state regulationso Participated in weekly payroll processing for 100+ employees

Served as the initial point of contact for new applicants, associates, and clients interested Elwood Staffing services and supported management and branch functions in new hire process/on-boarding activities o Responsible for scheduling new applicants for interviews and appointments as well as maintaining the branch calendar o Administered pre-employment testing, handbooks, and benefits guideso Maintains confidential employee records and protects sensitive information within company databaseo Oversaw all applications and resumes submitted through company website and career site postings, and all incoming branch email correspondence o Developed new and improved methods of outreach to increase applicant flow and reduce the amount of time between an associate applying on the Elwood website and being invited to the branch for an interview.

Supported upper management in hiring, recruitment, interviewing, policy enforcement, and overall employee training and development in the fast paced and continually evolving retail industryo Effectively balanced role as a sales leader while also managing a team of 20 associateso Served as an employee advocate with a direct role in the company's training program for new associateso Responsible for monitoring and tracking the completion of new associate training program o Maintained personnel files for all employees in regards to training and work performance.o Ensured that associates understand policies, procedures, and code of conduct. o Participated in payroll processing (ADP Workforce Now), decisions regarding staffing and promotion.

Demonstrated multi-tasking ability by processing daily shipments, updating displays to company standards, and maintaining inventory levels on the sales floor while also focusing on the overall customer experienceo Responsible for updating and maintaining weekly/and or daily promotions and marketingo Handled customer inquiries, complaints, and service requests with a calm and cool demeanoro Consistently provided excellent customer service in all areas of the sales floor at all timeso Trusted with cash handling, making deposits, and balancing register drawers