Heather Buchanan Email and Phone Number
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With nearly 20 years of experience leading diverse teams, I have developed a unique blend of strategic insight and nurturing leadership that has consistently driven project success. My journey has taken me from the front of the college classroom to leading UX teams, where I provide structure, education, and direction.I thrive on connecting with people, offering encouragement and coordination to help them achieve their best. My leadership has guided teams through a range of projects, from the conceptual ideation and design of an online self-directed character development program for teens with a national non-profit, to the definition, design, and delivery of multiple digital products within a nuclear work management platform for a Fortune 200 company.My strong work ethic, focused listening skills, and relentless curiosity about how we can improve and bring value to our work are the cornerstones of my approach. I excel in setting strategic, collaborative, and innovative directions for projects. As a charismatic and insightful leader, I find my flow in aligning business objectives with the mission of my UX team, fostering strong working relationships through clear communication, transparency, and consistency.I am passionate about driving UX excellence and am excited about opportunities to bring my experience and vision to a dynamic team.
Nextera Energy, Inc.
View- Website:
- nexteraenergy.com
- Employees:
- 8250
-
Principal Ux DesignerNextera Energy, Inc. Oct 2024 - Present -
Customer Experience StrategistSagepath Reply Sep 2021 - May 2024Atlanta, GaLed discovery and definition phases for new client initiatives across diverse industries, including financial services, insurance, and ecommerce. Captured goals and requirements aligned with business objectives, product and service offerings, and internal processes to support the end-to-end customer experience. Analyzed customer segments, sentiment, and both quantitative and qualitative experience analytics to develop strategies aimed at customer-centric digital improvements.Brought clarity to new project teams by illustrating future state customer journeys, identifying gaps from the current state, and establishing a starting point with contextual business process maps. Supported lean teams by creating low and high fidelity wireframes using Sketch or Figma, and conducted user and usability testing to gather feedback before development handoff. Advocated for the customer at every stage of the process. -
Principal Ux DesignerNextera Energy, Inc. Jul 2019 - Sep 2021Juno Beach, FloridaGuided UX process for multi-year initiative, defining UX architecture and persona-based designs through UX research for Nuclear business unit’s modern, mobile-first work management platform containing 9 applications to achieve 23MM in cost savings. Led team of 9 UX designers across 8 work streams, ensuring end to end UX process from research, ideation, and design aligning to enterprise design system UI, to user testing and development support through delivery.2021 CIO Award Recipient (Nuclear Team)2021 HackWeek Challenge Winner (Team) -
Lead Ux Designer & Content StrategistVertafore Oct 2017 - Jul 2019Atlanta, GeorgiaWorked in Scaled Agile Framework (SAFe) collaboratively with product and development managers on an enterprise document management product, bringing end to end parity from legacy application into web client platform using Lean principles. Additionally, working toward a deeper understanding and ideations of AI/ML integration opportunities using AWS applications.2018 AI/ML Challenge Winner (Individual) -
User Experience DesignerSagepath Reply Jun 2016 - Oct 2017Atlanta, GaDesigned user experiences aligned with business objectives for content management systems (CMS), custom applications, and mobile (native and web-based) application development. Contributions included leading stakeholder interviews, reviewing analytics, conducting research for competitive analysis, developing target personas, creating user flows, and constructing wireframes and prototypes for digital experiences across various client industries.Responsible for providing estimates, timelines, and deliverable recommendations. Collaborated with interface designers on the visual and interaction design of functional elements and worked closely with front-end and back-end developers to ensure technical execution opportunities for optimized user engagement. -
Graphic Design ProfessorSavannah College Of Art And Design Sep 2008 - Apr 2016Atlanta, GeorgiaGuided hundreds of students through complex design projects, from strategic planning to digital production for print, web, and mobile media in undergraduate and graduate level courses. Acted in various administrative roles throughout the university: Member of Leadership Committee, Chair of Sustainability Council, Graduate Program Coordinator.
Heather Buchanan Skills
Heather Buchanan Education Details
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Graphic Design -
Graphic Design
Frequently Asked Questions about Heather Buchanan
What company does Heather Buchanan work for?
Heather Buchanan works for Nextera Energy, Inc.
What is Heather Buchanan's role at the current company?
Heather Buchanan's current role is Digital Experience Strategist & Designer | CX & UX Design, Lean Principles, Agile Methodology (SAFe).
What is Heather Buchanan's email address?
Heather Buchanan's email address is he****@****ces.com
What is Heather Buchanan's direct phone number?
Heather Buchanan's direct phone number is +195446*****
What schools did Heather Buchanan attend?
Heather Buchanan attended The Art Institute Of Fort Lauderdale, The Art Institutes.
What are some of Heather Buchanan's interests?
Heather Buchanan has interest in Traveling, Lighting With Metal And Wood, Photography, Hiking, Decor, I Also Enjoy Golf.
What skills is Heather Buchanan known for?
Heather Buchanan has skills like Graphic Design, Photography, Adobe Creative Suite, Art Direction, Creative Direction, Visual Communication, Interaction Design, Project Management, Mac, Adobe Illustrator, User Experience Design, Information Architecture.
Who are Heather Buchanan's colleagues?
Heather Buchanan's colleagues are Cathiana Fabien, Jeremiah Perkins, Ben Millman, Josh Daubenspeck, Billy Smith, Kayla Mcdaniel, Chst, Michael Kubinec, Cfa.
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Heather Buchanan
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