Heather Buchanan is a Sr. Manager at Capgemini. She possess expertise in pmp, business analysis, project management, business process, vendor management and 45 more skills. She is proficient in Spanish. Colleagues describe her as "Heather and I worked together for almost 5 years as Waters went through our Salesforce journey. Heather and her team was instrumental in helping Waters enable over 4,000 sales and service users from the America's, Asia, and Europe on a greenfield implementation of Salesforce with integrations into several systems including our SAP ERP system. She worked tirelessly for Waters driving multiple go-lives, as we rolled out to each geography. She was instrumental in ensuring we had the right expertise and most importantly helped to drive a badgeless culture where Capgemini, Salesforce, and Waters worked as one team with one mission. I would highly recommend Heather." and "I had the pleasure of partnering with Heather on a couple of very complex projects and would simply state, she was instrumental in building customer trust and navigating complicated issues requiring swift action. In short, Heather didn't just manage with strength and integrity, but strategically solved problems with our key executive client partners - she kept our project afloat. Not many would have been up to the task."