Harold Crittenden Email & Phone Number

San Francisco, California, US

Seattle, Washington, US

Articulate complex topics to both business and IT teams to ensure understanding and efficient implementation of best practices and solutions when working with first party identity data and paid media marketing strategiesLead the delivery of Proof of Capability projects by serving as the primary point of contact guiding the client through requirements.

San Francisco, California, US

Conduct discovery to understand current state business processes and organizational information flow to develop recommendations on best practices for the utilization of the Slack Grid, Channel Strategy & Governance ModelServe as an expert on Slack capabilities to develop launch plans and implementation roadmaps that leverages Slack functionality to solve.

San Francisco, California, US

Develop and maintain relationships with top decision makers and key clients to ensure a high level of satisfaction and provide strategic direction for most efficient processes and workflowsWork closely with product, payments, development, UX/UI, and PMO as a client advocate to develop innovative solutions and integrations for both current and prospective.

Los Angeles, CA, US

Major Entertainment StudioCreated current state and future state Value Stream Maps to give a visual representation of where pain points and rework occurred throughout the process of “Deal Making” from negotiation to contracting that spanned several business unitsConducted over 50 current and future state interviews across 8 business units with key project.

Dublin 2, IE

Large Communications Company, Product ManagerWorked with engineers and QA team to provide clarity on client expectations and technical requirementsWorked daily with Senior Manager of Product to identify and prioritize risks and issuesFacilitated discussion between 5-10 team leads, including senior managers, which represented over 100 team members to.

Birmingham, Alabama, US

(Enterprise Consulting Services)Assisted in business process interviews of execs to discover inefficiencies in process and create a deliverable to outline overview of potential improvementsConducted requirement gathering sessions to better understand business needs of client and propose potential solutions using process mapping and flowchartsWorked with.

Bentonville, Arkansas, US

Worked with CP&A-Global Logistics Systems team to develop a solution that will cut down on wasted case labels for Walmart Mexico DC's that will result in savings of 1M dollars Brainstormed ideas with both Global Customer Insights and Analytics technical team and business partners to identify goals, success criteria, assumptions, risks and unknown project.

Purchase, New York, US

Gathered specifications and requirements to implement a more efficient waste tracking method for the plant Facilitated meetings with leadership team to better understand problems and analyze potential solutionsImplemented multiple procedures to reduced the bottom line waste number for the site that resulted in significant monetary savings

Tuscaloosa, AL, US

Develop a system to decrease risk on the repayment of company assetsDevelop portal for the access to The Department of Housing and Urban Development (HUD) jobs for hireAnalyze and document the business process to facilitate the implementation of the web-based system into Forza Financial and HUD daily business activities