Helping teams grow their Retail, Ticket sales and attendance through our more than 20 years of team ownership and experience by creating unique custom products that promote their brands. Visit us today at www.destroyer.rocks

Managing the operational, financial, and marketing success of a Southern Professional Hockey League team with a focus on business strategy and product management.• Product Management- Merchandizing, product procurement, design, and sales planning for team stores. Storefront design and creation resulting in a 250% growth in store sales in the first year post rebrand. Team merchandise coordination through comprehensive briefs for internal and external design teams.• Training- Creating and implementing new employee onboarding processes. Designing training documents, decks, and communications that educate new employees on the team and organization.• Marketing/Event Planning – Email and social media campaigns relating to team events, blog editing and posting for team announcements and updates. Actively planning and executing all aspects of Game Day operations involving media partners, performers/talent, business partners, on ice activities, and game day scripts.• Financial Management- Budget building and management for the team including, dynamic forecasting, AP/AR, PO acquisition, vendor management, and stakeholder review.

Managed operational success of Banana Republic retail stores in Knoxville, Tennessee with a focus on employee training and retention.• Team Building- Creation and design of a coaching engagement program, focusing on diversity and inclusion. Implementing development and promotion processes that resulted in the highest employee retention in the SE regions.• Promotional Management- Leading teams in implementing promotional changes, merchandising moves, marketing installations, and programs. Planning future promotional opportunities by evaluating strategic market shifts.• Financial Management- Monthly revenue recognition and forecasting to ensure KPIs, SOPs, and growth benchmarks are met. Leading executive reviews to identify opportunities for growth.

At Copiers Northwest I was responsible for project management relating to the office of the President, Vice-President, and Chief Financial Officer. • Project Management- Full cycle project management from conception to completion, working cross-functionally to ensure stakeholders’ expectations are met while maintaining clear communication, budget stewardship, and timely project completion. • Marketing/ Events - From inception to execution, creating engaging experiences for customers, and colleagues. Developing and managing viral marketing campaigns, search engine optimization/search engine marketing (SEO/SEM) integration, monitoring, and analysis of social media trends.• Budget Management- Created an end-to-end process for Executives to budget their initiatives effectively and accurately. I also provided timely and concise reporting of spend for financial planning and dynamic forecasting, in addition to, vendor management RFPs, PO requisition, and invoice processing.

Managed on-site leasing and maintenance staff for multiple multiuse retail/residential properties located in the Queen Anne, South Lake Union, Belltown & Pike Place Market Neighborhoods of Seattle, WA.• Budget Management- Planned and oversaw capital projects for the building while maintaining favorable annual budgets and monthly asset reports for ownership. Property accounting, product management and pricing.• Property Management- Managed lease terms and expiration as well as community engagement through tenant events and consistent communication. Created customer service and resident retention programs resulting in an 11% increase in property profits.• Staff Management- Aligned leasing and maintenance staff around a singular goal of making our building a great place to live through professional development opportunities and active management.• Operations-Managed property auditing, legal document preparation, and local and state FHA law and requirement compliance.

Office and calendar management for two executives, organizing all travel expenses and business merchandise. Establish and maintain client relationships with local fortune 500 companies generating an increase of 30% sales and revenue, maintain company-wide budget, coordinate daily meetings between sales, office administrative and executive teams. Handle incoming/outgoing employee paperwork and train new employees in direct business to business sales an tactics.

Set daily, weekly, monthly sales goals for all associates. Opening/closing of the store, training of new/current employees on customer service, sales, stock and inventory. Display extensive product knowledge of the brands we sold while actively upselling merchandise and coaching to those behaviors, daily accounting and till rendering. Monthly inventory audits, acceptance of store products and visual merchandising store presentation, set up and execution.

Travel host for an international television show that was aired in Australia and currently being aired worldwide via Amazon. My travels included five different countries; Thailand, Japan, New Zealand, Tasmania and Australia. I was responsible for interviewing, communicating and assimilating myself into the different cultures while completing daily tasks and gathering information.

Assist in the opening/closing of the store, training of new/current employees on customer service, sales, stock and inventory. Display extensive product knowledge of the brand, fragrances and upselling of the merchandise, daily accounting and till rendering. Monthly inventory audits, acceptance of store products and store presentation/set up.

Responsible for office organization, scanning, filling, and storing sensitive materials involving client information, permits and contracts.