Product Manager
Current--> Platform + Operations• Strategically led Operations Production Design team post-reduction in force, resulting in 60% recurring annualized departmental cost savings with scalable processes and excellent quality control.• Scaled internal processes to reduce operational fulfillment cost via: - Implementation of production queue - Automating print creation process, reducing operational cost by 90% per instance - Introducing reusability tool, reducing operational cost by 25% per instance - Releasing a deployment tool, reducing total operational cost by 10% per user, per month• Recognized as the company's "Values Champion" in January 2024 & March 2022• Nominated for the Drive Infinity leadership program and actively participated since 2017--> B2B:• Provide coaching and support for Product Team• Regular data analysis resulting in identification of bugs and stabilization of product tech• Manage platform responses to email ESP rollouts (google, yahoo)• Work with stakeholders to identify opportunities for increased efficiency in software and workflows• Manage vendor integrations• Released a powerful industry-first data profiling SAAS product (Q1 2024)• Collaborated with the Chief Product Officer to prototype and launch a Vehicle Acquisition tool within 45 days to address the industry chip shortagePrompt engineering, SaaS, software, customer experience, cx, data analytics, product, user experience, product management, product owner, operations, revenue impacts, profit margins, leadership, ux, ui, interface, software design, software development, infrastructure, tech, technology, efficiency, project management
