Kholoud Abdelrahman Email & Phone Number

United States

United States

CompTIA A+ and Network+ certifications: 2024.

California, United States

Hands-on experience troubleshooting hardware and software and building on my background in healthcare services.Graduation date: 2026

Texas, United States

As a versatile professional at Khaf Corporations in Plano, Texas, I held concurrent roles as a Sales Representative, Customer Service Representative, and Marketing Associate. Leveraging remote collaboration tools, I effectively engaged with clients, customers, and team members, participating in weekly phone conferences with managers to ensure alignment and progress. Diligently documenting customer interactions, requests, and grievances, I facilitated prompt resolution and maintained high levels of satisfaction. Additionally, I demonstrated technical proficiency by troubleshooting software issues for team members across different age groups and provided comprehensive training on CRM software, utilizing analytical skills to address underlying challenges.

Plano, Texas

Worked in collaboration with Khaf Builders Supply (sister company of Khaf Homes).

California, United States

As a Freelance Content Marketer and entrepreneur based in California, United States, I spearheaded a successful freelancing business from 2012 to 2020. Operating as Owner, Head Writer, and Customer Service Representative, I leveraged various software and hardware creatively to manage operations efficiently. With a diverse clientele exceeding 200, I delivered content in HTML format as requested, demonstrating adaptability and technical proficiency for healthcare professionals. Whether working remotely or on-site, I collaborated closely with marketing agencies, e-commerce vendors, SEO managers, and others, ensuring alignment with project objectives. By diligently documenting prospective clients, ongoing projects, and client interactions, I maintained transparent communication and accountability. Additionally, I utilized digital communication software to generate leads, deliver exceptional customer service, and troubleshoot office equipment, fostering long-term client relationships and business growth.

Dubai, United Arab Emirates

Dubai, United Arab Emirates

During my tenure as a Content Creator at The TransHome Translation and Localization, operating across the United States, Dubai, Egypt, and Kuwait, I demonstrated adeptness in utilizing multilingual skills and creative problem-solving to deliver impactful content solutions. Whether working remotely or on-site as required, I utilized various Computer Assisted Translation Tools and acquired proficiency in CRM Software, enhancing my effectiveness in content development and management. Collaborating seamlessly with graphic and IT departments, I leveraged software tools to produce original and engaging content, contributing to the agency's diverse portfolio of marketing materials.

Anaheim California

Completed coursework then changed careers to content marketing