Senior Product Specialist – Intersystems Corporation, Sydney, Australia
CurrentIn my role as a Senior Product Specialist at InterSystems Corporation, I have been deeply involved in designing, developing, and implementing clinical application solutions for the TrakCare Electronic Medical Record (EMR) across Australia and New Zealand. My contributions have been pivotal in several high-budget projects, where I managed the end-to-end product development process, from initial analysis and design to development, testing, and ongoing maintenance. While I played a key role in the Core Clinical Systems Renewal Program (CCSRP) for NT Health, my focus was on a specific part of the solution, and I continue to expand my expertise across the region, maintaining and enhancing several critical functionalities within the TrakCare system. As a Product Owner, I manage a backlog of product items, conducting detailed needs analysis, defining priorities, scheduling sprints, and ensuring alignment with ISO 13485 standards for the quality management of medical devices. Although I remain the International Subject Matter Expert for the TrakCare maternity clinical application, my responsibilities have evolved as the solution has matured and is now fully implemented.Key achievements include: Served as Product Specialist and InterSystems National Subject Matter Expert for TrakCare’s major clinical documentation application, driving the successful deployment and ongoing enhancement of key functionalities. Defined, developed, and delivered a comprehensive maternity clinical application for TrakCare, ensuring compliance with Australian standards and government requirements across diverse populations in the Northern Territory. Expanded scope of expertise across Australia and New Zealand, leading the analysis, design, development, and maintenance of multiple functionalities within the TrakCare system, contributing to significant improvements in healthcare delivery.