Heath Dugas Email & Phone Number

North Stonington, Ct

Cambridge, Ma

Responsible for mastering the features and functionality of the product to ensure that a successful technical launch of the product can be completed in a timely manner. Requires the ability to thoroughly test product features, document the test results and effectively communicate the findings to technical and non-technical audience.Responsibilities Include:Perform Field Validation of new productsReport detailed feedback from Validation sitesManage installed field validation sites through commercial releaseObtain expertise in new productssupport Integration Engineering projects for productionSupports System Test ProjectsProvide training and education to other functional groups

Develop territory/account plans to achieve goals and exceed individual software quota responsibility Maximize the Content Management Software opportunity while providing value added solutions to the customer Develop relationships with key decision makers, influencers and partners. Manage effective working relationships with Technical Sales Engineers, Consulting Professionals and Business Development Managers.

Advanced level Systems Engineer responsible for presales technical/functional support activity to prospective clients and current customers with some supervision. This is an individual contributor position reporting to a Systems Engineering Manager.RESPONSIBILITIES INCLUDE: Work as part of sales team to formulate account strategies Conduct requirements surveys at customer sites Discuss and articulate solutions to business problems with customer's and prospect’s executives and staffOwn the technical relationship with the customers and prospects, and be responsible for ensuring that EMC Information Intelligence Group wins product evaluationsBuild and deliver effective custom presentations and demonstrations to EMC IIG customers and prospectsDemonstrate products to small and large audiencesDevelop competitive knowledge and leverage in sales cycleKeep up with industry trends and best practicesConduct and lead customer Proofs-of-ConceptBe a trusted advisor to EMC IIG customers and prospectsContinue to develop and expand industry and product knowledgeOwn the technical relationship with the customers and be responsible for ensuring an EMC IIG "technical win"Provide innovative thought leadership, strategies, and solutions to solve complex issues and business problems for EMC IIG customers Provide detailed evaluation of opportunities, task plans, and technical approaches for projects

Work closely with Account Manager and channel partners in selling Kofax image capture solutions. Including: - Delivering customized technical and sales-oriented presentations to key decision-makers of potential customers- Assisting in determining the most effective and efficient ways of driving revenue and training and informing the resellers- Effectively articulating the value and functionality of the Kofax solutions, including advanced product concepts, future product direction and relevant third party technologies.Responsibilities:Deliver high quality presentations and demonstrations that convey a clear value proposition to our prospects.Demonstrate a broad understanding of the capabilities of Kofax products across all industries and business lines.Assist in developing sales strategies with Account Manager.Partake, lead and succeed in proof of concept exercises with prospective clients.

• Consulting on the Mobius product suite and the image capture solutions offered through Kofax• Specialization in Kofax image capture solutions• Design and implementation of over 20 image capture projects• Provided software training to Mobius Customers, and internal Mobius resources• Mentor to consulting team for Kofax related projects• Promoted to Senior Systems Engineer• Level 3 Customer support contact for Kofax software