Heather Anders Email & Phone Number

Overall responsibility for the day-to-day operational success of the NNCTC.• Provide oversight and management of all assigned Contractor staff to ensure their duties are accomplished in workoverload situations.• Ensured timely completion of administrative duties.• Ensured consistent administration and enforcement of company policies.• Planned and coordinated the activities of the assigned Contractor employees.• Engaged in meetings as needed with the Contract PM, the COR and the NNCTC Government personnel to discuss projectactivities, schedules, workloads, potential problems and their resolution.• Ensured that Contractor staff has the tools necessary to accomplish their duties independently.• Ensured sufficient Quality Assurance/Quality Control Plans were in place for the NNCTC to successfully complete theirservices/requirements under this contract.• Utilized customer relation skills and the ability to effectively communicate with all levels of management and teammembers and NIBIN partner sites.

• Performed image and correlation reviews to determine possible leads on the Integrated Ballistic Identification Systems (IBIS) equipment. • Applied experience and judgment in selecting procedures to be followed and in searching for interpreting, selecting, or coding items to be entered from a variety of document sources. • Analyzed, summarized, reported, and shared information with co-workers, senior staff, and members of law enforcement. • Supported and provided oversight of the administrative operations related to data entry, correlations, and reporting for the NIBIN Program. • Created and monitored schedules. • Administered and oversaw compliance of all corporate policies. • Provided the unit's statistical or performance data to Program Manager and customer as requested.• Provided feedback of staff performance to Program Manager. • Assisted staff with improving work performance. •Completed NIBIN Authorized Trainer (NAT) Training in September 2019. •Completed Management Skills: New Manager Training in Essential Skills through Udemy in July 2020.

Huntsville, Alabama

• Performed image and correlation reviews to determine possible leads on the Integrated Ballistic Identification Systems (IBIS) equipment. • Applied experience and judgment in selecting procedures to be followed and in searching for interpreting, selecting or coding items to be entered from a variety of document sources. • Analyzed, summarized, reported, and shared information with co-workers, senior staff, and members of law enforcement. • Performed quality control review of images for National Integrated Ballistics Information Network (NIBIN) Partner sites. •Completed NIBIN Triage and Acquisition Trainings in June 2017. •Completed NIBIN Integrated Ballistic Identification System (IBIS) Correlation Review Training in November 2017.

Harvest, Alabama

•Assisted with classroom management and conducted activities with individuals and small groups within self-contained special education classroom.•Prepared classroom materials and assist in developing activities.•Assisted in organizing a Special Forces Prom for High School Special Education students across Madison County.

Huntsville, Alabama

• Managed weekend Space Camp logistics and operations.• Managed and supervised staff performance and ability to perform the required duties of the Aerospace staff.• Arranged and coordinated meetings with up to 30 Crew Trainer staff to ensure staff was conflict free, productive, and happy.• Prepared notebooks and paperwork for the week ahead to ensure Operations staff would be ready.• Managed check in for weeklong camp staff members.• Assisted in other areas of programs whenever needed including Honeywell Teacher Academy, Adult Space Academy, International Advanced Space Academy, and SCIVIS (Space Camp for Interested Visually Impaired Students)

Huntsville, Alabama

• Supervised and provided care for a group of students ranging from the age of 7 to adult in a professional hands-on learning environment.• Managed and supervised groups up to 50 people on a daily and weekly basis in various activities of Space Camp including mission training, education, and team development.• Ran Space Camp Robotics lab and managed team activities while in the lab.• Motivated students in Science, Technology, Engineering, and Mathematics.• Worked in various areas of the Center: Mission Control Complex Simulation Training, POS at the Gift Shop, IMAX Theater operations, Honeywell Teacher Academy, Adult Space Academy, International Advanced Space Academy, SCIVIS (Space Camp for Interested Visually Impaired Students), and Space Camp for the Deaf and Hard of Hearing

Monte Vista, Colorado

•Completed conservation projects throughout southwestern Colorado every 2 weeks including trail building and maintenance, fencing removal, and habitat restoration.•Worked with a crew of 8 to survive on the trail including setting up camp and preparing meals and learned about the environment, environmental issues, diversity, and life skills development.

Tully, New York

•Managed the safety and well-being of a group of campers during daily activities in various topics including hiking, camping, cooking, and science.•Developed and implemented daily activities to meet social, physical, and educational needs of campers.

Bachelor Of Science (B.S.), Criminology And Criminal Justice, 3.86

Criminal Behavior Certificate Advanced Crime Analysis Certificate

Bachelor Of Science (B.S.), Meteorology

Activities and Societies: Alpha Phi Omega, Meteorology Club

Regents Diploma

Activities and Societies: Cross Country, Indoor Track, Outdoor Track