Heather Bailey Email & Phone Number

Orangeville, On, Ca

•Directly involved in the success of 2PCC Infrastructure Platform Migration activities and new Network Builds from one Data Center to another •Lead project team meetings, direct and coordinate project activities in order to ensure deliverables are achieved on time and within budget •Ongoing trouble shooting and issue resolution; partnering with various internal resources and Vendors to seek resolution•Work in collaboration with project teams and various internal stakeholder groups… Show more •Directly involved in the success of 2PCC Infrastructure Platform Migration activities and new Network Builds from one Data Center to another •Lead project team meetings, direct and coordinate project activities in order to ensure deliverables are achieved on time and within budget •Ongoing trouble shooting and issue resolution; partnering with various internal resources and Vendors to seek resolution•Work in collaboration with project teams and various internal stakeholder groups on an ongoing basis•Assisting 10 Senior Project Managers to deliver complex IT systems using SDLC Methodologies•Assists with communication and administrative processes of the Loblaw IT TSM PMO and supports the Program/Project Managers of large scale programs in preparation of PM deliverables, including status reports, project plans, meeting notes and issues tracking documents and financial management•Responsible for the financials, invoice tracking, and cost plans for 30 Million Dollar Portfolio Show less

Provide Customer and Field Services as single point of contact for Project activitiesSchedule, acknowledge, complete and close activitiesProvide quotes to Customer regarding product, resources, and required expensesProvide Scope of work, Change Request orders, and deliver the project on timeMonitor expenses against budget allocation and provide billing for Project activity

Eliminate barriers between departments to promote end-to-end process management Addresses quality, process, communication, coordination issues when they ariseUtilize innovative approaches to managing cross-functional issues, processes and/or projectsApply quality concepts and tools to continually improve work processes and individual and team performance

Implement and manage a Quality Management System that meets requirements of ISO 9001:2000 StandardApply quality concepts and tools to continually improve work processes and individual and team performanceDrive continuous improvement through Non-Conformance, Corrective and Preventive Actions programsMaintain all Department ISO Documentation, Procedures, and Forms

Complete all processes and business flowWork closely with I.T. on new enhancements to existing applications within Business OperationsContinuous Improvement relating to Service Delivery

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Diploma, Law And Security Administration

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Toronto School Of Businesshonors Diploma

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