Heather Barcelo Email & Phone Number

United States

Served as Assistant Scoring Director in the Performance Assessment division, managing training and supervision of Test Scorers while supporting the Scoring Director. Led comprehensive training sessions for groups of 8-12 scorers, implementing standardized rubrics and quality control measures. Monitored scorer performance through detailed analytics including reading rates, reliability reports, and score distributions. Provided daily supervision and support to Team Leaders, conducted validity checks, and managed scorer recalibration processes. Maintained thorough documentation of scorer performance metrics, attendance, and training records while ensuring consistent scoring quality across long-term assessment projects. Successfully managed multiple concurrent responsibilities including personnel evaluation, performance improvement initiatives, and timely reporting to senior leadership.

Directly supervised a team of 8-12 Test Scorers while serving as the primary liaison between scoring staff and management. Monitored and managed daily performance metrics, attendance tracking, and timecard accuracy for team members. Facilitated scorer reliability by conducting regular quality checks, providing immediate feedback, and ensuring adherence to standardized scoring rubrics. Led daily team meetings and training sessions to maintain scoring consistency and address emerging challenges. Tracked individual scorer performance metrics including scoring rates, accuracy margins, and reliability statistics. Provided targeted coaching and support to improve team efficiency while maintaining high-quality assessment standards. Managed escalations and coordinated with upper management to resolve complex scoring situations and maintain project timelines.

Evaluated English Language Arts end-of-grade examinations for 5th and 11th-grade students according to Common Core State Standards. Applied multiple scoring rubrics to assess student performance while maintaining consistent grading standards across large-scale assessment projects. Demonstrated high accuracy rates through regular calibration checks and quality control measures. Collaborated with team leads to ensure scoring consistency and maintain precise evaluation metrics. Successfully balanced efficiency requirements with thorough analysis of written responses, completing daily scoring quotas while upholding rigorous quality standards. Maintained professional certification through ongoing training and qualification exams for various assessment criteria.

Ronkonkoma, New York

Commack, Ny

Harrisonburg, Va

Follow all PetSmart safety procedures while checking dogs in and communicating exactly what the pet parent desires to have done, complete each task to a T while staying on track and on time, handle every walk-in service, make sure each dog is handled appropriately and with care, especially concerning their age and medical needs. Make sure each customer is satisfied with the way their dog looks upon pick up.

Harrisonburg, Va

Marketing, business development, graphic design, receptionist responsibilities, event coordination and customer relations in addition to sales.

Harrisonburg, Va

Delegate responsibilities to cashiers, assist customers with purchases and returns, stock and organize merchandise, supervise returns of cashiers, keep front end running smoothly.

Emporia, Ny

Care for three boys ages 4, 3 and 4 months old, make sure they are safe, fed and happy while also keeping them at task for whatever it is they’re working on, example; potty training, tummy time, speech patterns.

Seaboard, Nc

Day and overnight care of seven large dogs with multiple medical needs such as spina bifida and cancer, over eight cats with medical needs such as diabetes, along with a variety of parrots, and 80+ other farm animals. Basic duties include but are not limited to feeding and making sure all animals and safe, medicated if need be, exercised and loved.

Port Washington, Ny

Smithtown, Ny

Bay Shore, Ny

Commack, Ny

Rye, Ny

Help each client individually pick out the jewelry that best suited their needs while adhering to the company's strict customer service guidelines. Maintain the visual presentation of the store's displays and stock.

Sleepy Hollow, Ny

http://www.hudsonvalley.org/events/horsemans-hollowActor in a highly acclaimed haunted attraction.

Bachelor Of Fine Arts (Bfa), Film

Advanced Regents Diploma