Heather Barnhart Email & Phone Number

Phoenix, Arizona, United States

· Conducts intake interviews, eligibility determination, assessments, Individual Plan of Employment (IPE) plan writing, and service implementation to a large and complex caseload number of 65+ Deaf/HH. Caseload comprised of transition youth, students, adults, and aging populations. · Applies counseling skills with clients; disability adjustment and advocacy, career exploration to discover employments goals, ongoing educational studies, assistive technology, and work-site modifications.· Implements services, strategic problem solving, and collaborating with teams internally and externally with business partners.· Consistently meets expectations for accountability in providing services, timely completion of federally required documentation, and management of a high demand caseload. · Uses system data to build tracking systems to meet deadlines and analyze trends. · Knowledge of the Americans with Disabilities Act (ADA), The Rehabilitation Act of 1973 and Section 504, the Workforce Innovation and Opportunity Act (WIOA), and the Individuals with Disabilities Education Act (IDEA).

Tucson, Arizona Area

· Oversaw the Source America contracts, scope of work, and responsible for supervising 2 managers and 14 clients across 3 Federal training sites.· Program managed contract documentation, evaluated, and coordinated consumer activities.· Ensured that vocational training programs and community integration programs meet regulatory and contract requirements. Including safety, Commission on Accreditation of Rehabilitation Facilities (CARF), Department of Disabilities (DDD), Department of Labor (DOL), and Source America contracts.· Developed relationships with community employers while working with established partners to include Vocational Rehabilitation, Arizona at Work, and DDD.· Monitored the quality of staff training, consumer files; collected and documented training data, and maintained consumer files.· Designed and implemented data tracking systems to increase efficiency in staffing, hours, and productivity.

Tucson, Arizona Area

· Provided career project planning, training, workshops, community referrals, education recommendations, and job retention support to a caseload of 10-35 Deaf/HH clients. · Spearheaded the Summer Youth Employment Program (SYEP) project from start to finish. Sourced business participation, 25-30 local youth, managed 4 staff members, presented workshops, and tracked participation hours and success milestones for reports.· Coached clients through the vocational process through using positive talk, examples, and practice.· Developed individual career development plans through client focused practices.· Provided vocational assessments to determine skill levels and work programs.· Developed and provided training plans such as resume and cover letter skills, job search know-how, interview practice, budget planning, transportation, etc.· Communicated and collaborated with local businesses to place potential candidates in permanent employment.· Knowledge of Source America, CARF, DDD, and the Department of Labor.

Tucson, Arizona Area

· Supervisor for a team of 10-12 employees on location.· Responsible for the monitoring and delivery of supported employment programs. Provided one-on-one skills training to staff and clients. · Reviewed the program requirements and established a planned schedule of completion. · Liaison between the organization and Source America to maintain contracts and work requirements.· Knowledge and ability to complete the DOL and DDD requirements for client evaluations.

Master Of Business Administration - Mba, Business Administration And Management, General

Certificate, Rehabilitation And Mental Health Counseling

Bachelor Of Arts - Ba, Psychology