Heather Bartels Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

Glendale, Arizona, United States

Demonstrates exceptional customer service skills by actively engaging with customers to understand their needs and provide personalized product recommendations, resulting in a 20% increase in overall sales. Maintains a meticulously organized and visually appealing store environment, resulting in a 98% compliance rate with visual merchandising standards and positive feedback from customers.Utilizes product knowledge and effective communication techniques to address customer inquiries, resolve concerns, and handle returns or exchanges promptly, fostering strong rapport and 30% increase in repeat business. Achieved the distinction of being the highest grossing sales associate in the region through consistent sales performance, surpassing targets and driving revenue growth for Tempur-Pedic products. Recognized with multiple awards for sales excellence, showcasing consistent achievement in exceeding targets and delivering exceptional performance in driving revenue growth and customer satisfaction within the retail environment at Tempur-Pedic.

Phoenix, Arizona Area

Directed store operations, overseeing a diverse range of tasks including inventory management, customer service, and team leadership, resulting in a 15% increase in overall store efficiency and productivity at Habitat for Humanity. Spearheaded strategic initiatives to drive sales growth and enhance profitability, leading to a 20% rise in monthly revenue through targeted sales promotions and community engagement events. Managed and mentored a team of 10 employees and volunteers, implementing performance improvement strategies that resulted in a 25% boost in staff productivity and a 10% decrease in turnover rates.

Scottsdale, Az

Actively engaged in sales, product demonstration, management and store operations, administrative duties and training of new hires. Involved in creating relationships, marketing, merchandising and providing an exceptional customer service experience. Consistently exceeded sales quotas, and recognized as a top salesperson in the Southwest region.

Orlando, Florida

Educated and implemented Disney FastPass+ technology, which allows Guests to reserve access to select Walt Disney World® Resort theme park attractions, entertainment and Character Greetings in advance. Provided technical support to FastPass+ kiosk devices.

Avondale, Arizona

Trained all new hires on how to produce a positive customer experience, warmly greeting guests and educating new and current coworkers on specific food and beverage items and protocols in a professional manner.

Peoria, Arizona

Provided key operational support serving as the primary point of contact at the front desk, greeting guests, office management, clerical work, book-keeping, answering any questions and providing information about various products offered.

Bachelor’S Degree, Communication, General, Dean'S List

Associate Of Arts (A.A.), General Studies, 4.0

Activities and Societies: Dean's List