Heather Bennett Email & Phone Number

United States

• Managed customer service interactions and ensured timely deliveries, utilizing strong communication skills.
• Demonstrated adaptability and knowledge of federal regulations to plan efficient routes and maintain vehicles.
• Documented delivery information accurately to ensure smooth operations and customer satisfaction.

United States

• Managed customer service interactions and ensured timely deliveries, utilizing strong communication skills.
• Demonstrated adaptability and knowledge of federal regulations to plan efficient routes and maintain vehicles.
• Documented delivery information accurately to ensure smooth operations and customer satisfaction.

Arlington, Washington, United States

• Supervised employees and handled customer difficulties while issuing driver licenses and permits.
• Provided training to new hires and managed union issues for the State of Washington.
• Developed strong leadership and conflict resolution skills in a fast-paced environment.

Atlanta Metropolitan Area

Serves as a Management and Program Analyst responsible for processing Human Resource personnel action request including merit staffing, recruitment and retention and all personnel matters. I analyze HR data, identifying issues, and presenting findings and proposed actions to senior managers. I utilize Capital HR, I am also responsible for.

Atlanta Metropolitan Area

Performance Management Appraisal Program (PMAP) Coordinator for PHPR and POC for OD/OMS: Coordinate timeline for PHPR to meet AHRC deadline. Provide guidance to PHPR divisions to ensure proper policies and procedures are adhered to. Provide a briefing to senior leadership twice a year on the guidelines, timelines, and proper procedures when completing.

Atlanta, Georgia, United States

• Implemented the Performance Management Appraisal Program (PMAP) to meet deadlines and prepare reports.
• Coordinated with OD/OMS for PHPR timeline alignment and provided top-level presentations on PMAP process.
• Acted as the Acting Federal Agency Travel Authority, resolving travel issues and enforcing organizational travel policies.

Cobb County, Georgia, United States

• Managed calendars, communication, and air force specifications for Engineering Design Technologies, Inc. (EDT).
• Assisted with certified payroll, construction bids, and ordered supplies and equipment.
• Answered phones, scheduled meetings, and provided receptionist duties.