Hello there! I'm Heather Blank, a seasoned professional with a passion for connecting people to the world of knowledge. With over 5 years as a Library Assistant at Mesquite Public Library System, I've been the friendly face at the circulation desk, ensuring patrons not only leave with the books they desire but also with a positive and enriching experience. My role involves seamless check-ins and check-outs, issuing library cards, and providing information on our diverse range of programs both in person and via telephone.In addition to my library endeavors, I've spent 14 years as a dedicated Administrative Assistant, managing intense email support, exceptional customer service, and handling rare and out-of-print book orders for Found Books. My commitment to efficient communication and organizational skills has consistently delivered customer satisfaction.During my tenure at COD Capital, I honed my multitasking abilities, answering calls, making appointments, and assisting with legal petitions. From skip tracing to QuickBooks, I've navigated diverse tasks with precision, ensuring smooth operations.My skills include community engagement, effective communication, customer service excellence, and proficiency in tools like Microsoft Office. Whether at the library circulation desk or in a remote administrative role, I bring a strong commitment to making services accessible and functional, ensuring a positive impact on the communities I serve.Let's connect and explore how my skills can contribute to your team's success!