• Plan and implement 6 conferences per yearDeveloped and implemented two new conferences (Hispanic Heritage Month Event, Women’s Conference), and organized a teen retreat• Serve as Camp Director at NEHA Family Camp. Attendance increased 93 percent from 2014 to 2017• Attend national conferences (National Hemophilia Foundation, regional leadership training, North America Camping Conference for Hemophilia Organizations)• Oversee community based programming: Blood Brotherhood, Dads/Moms in Action, teens • Initiated the creation of teen program, BLeaders, in consultation with the Board • Met or exceeded conference budget expectations• Provided on going feedback to ED regarding program efficiencies, recommended technical improvements to NEHA infrastructure, and volunteer recognition

Private, innovative, experiential-based high school; Assisted with the creation of civic engagement curriculumProvided strategic feedback on various aspects of school curriculum and development

• Managed internal and external communication to ensure accurate and timely production of custom health education publications • Initiated process improvements to increase communication, efficiency and production team output • Extensive use of Access and Excel as management tools.

Manager of Program Quality-Achieved promotional advancement from early position as Case Manager to Supervisor to Manager of Program Quality at non-profit agency focused on making and supporting 1:1 adult-child mentoring friendships.-Supported the implementation and operation of core service delivery systems across three geographically diverse BBBSMB offices to develop and promote consistent, high-quality and efficient operating practices.-Collected and analyzed service delivery data (qualitative and quantitative) within and across the offices. -Interpreted and communicated data to middle and senior staff for use in training curriculum initiatives.-Led critical projects within Program Services (such as the development and implementation of audit system, review and updating of BBBSMB Staff Orientation and Continuing Education practices). -Collaborated with all levels of management and staff in the design, development and implementation of project work.-Managed day-to-day operations of the agency's Match Support Team responsible for the support and oversight of 2000 Big Brother/Sister and Little Brother/Sister pairs -Assisted in growing the team through recruitment and hiring as well as ongoing training, performance management and staff retention initiatives. -Provided consultation to staff to assist in resolution of child safety issues and relationship challenges between adult volunteers and youth participants.

• Supervise staff to achieve annual agency goals for quality and quantity.• Measure individual and team outcomes to evaluate for strengths, areas of development and progress towards goals.• Compile and evaluate monthly statistics to be reported to the National Big Brothers Big Sisters office. • Perform ongoing training and orientation for new and tenured staff.• Facilitate weekly individual, small group, and team status meetings. • Assist in hiring of new staff — screening and interviewing applicants, identifying skills, and making hire recommendations.• Oversee monthly agency events including two yearly events with over 500 attendees.

Taught four sections of college preparatory Spanish Coached middle school girls' lacrosse