Heather Collins Email & Phone Number

Bellevue, Wa, Us

Seattle, Washington

As Director of Accounting & Operations, Heather Collins is responsible for managing the accounting functions for all Associations managed by Emerald management & Consulting, LLC in addition to corporate accounting.Her responsibilities include reviewing and validating financial statements for Associations and Apartment owners; advanced, complex and long-term accounting issues such as obtaining and managing loans for Associations; setting up amortization schedules for owners participating in loans; analyzing and forecasting large construction project scope, budgets and variances; meetings with owners and Board Members for detailed analysis of loans, construction projects, special assessments and supplemental budgets, including writing and presenting handouts for these complex accounting issues. Additionally, Heather is responsible for all new client transitions and managing the standard operating procedures for the company, including management agreements, legal processes, annual budgets, payment coupons, and document retention. She oversees the annual audit process for all Associations and several apartment owners in addition to managing the ACH and lockbox processing.In her role of Director of Operations, Heather is responsible for corporate operations and IT needs, including software upgrades, installation of new equipment, daily IT requests at the corporate and client site level, and training and procedural updates. Heather’s technical skills include expertise and troubleshooting capabilities in most Microsoft Windows-based software and various accounting, spreadsheet and database products.

Manager of Accounting Department of 15 Accountants, A/P Specialists, and Accounting Assistant. Responsible for training, interviewing, motivating and analyzing employee workloads and performances. Responsible for reviewing and validating financial statements for Associations and Apartment owners. Responsible for advanced, complex and long-term accounting issues such as obtaining and managing loans for Associations; setting up amortization schedules for owners participating in loans; analyzing and forecasting large construction project scope, budgets and variances; meetings with owners and Board Members for detailed analysis of loans, construction projects, special assessments and supplemental budgets, including writing and presenting handouts for these complex accounting issues. Responsible for all new client transitions. Responsible for managing standard operating procedures for company, including management agreements, legal processes, annual budgets, payment coupons, and document retention. Responsible for overseeing annual audit process for all Associations and several apartment owners. Overseas ACH processing, lockbox processes and procedures and new bank account requests. Responsible for corporate IT needs, including software upgrades, installation of new equipment, and daily IT requests. Reporting to the Managing Partners and Officers.

Managed Accounting Department of 15 Accountants, A/P Specialists, and Accounting Assistant and 6 Administrative Assistants and Receptionist. Responsible for training, interviewing, motivating and analyzing employee workloads and performances. Developed, implemented and maintained position-specific procedures and SOP handbooks. Standardized forms, templates, and reports; implemented and maintained company-wide Outlook calendars to communicate scheduled personal leaves, events, and meetings. Assisted with the development and maintenance of corporate website. Assisted with development and implementation of marketing program to include research, prospect calls and developing brochures. Anticipated opportunities for growth and increased profit and efficiencies in internal processes and procedures, equipment requirements, and staffing needs. Responsible for all new client transitions. Responsible for overseeing annual audit process for all Associations and several apartment owners. Overseeing ACH processing, lockbox processes and procedures and new bank account requests. Responsible for corporate IT needs, including software upgrade, installation of new equipment, and daily IT requests. Reporting to the Controller, Managing Partners, and Director of Condominiums.

Assist Managing Partners, Director of Condominiums, and Controller in the residential property management division with special projects, including developing and implementing profit center tracking systems, accounting and administrative procedures, and management policies and procedures. Responsible for working with Asset Manager to analyze and compile budgets for a commercial real estate portfolio including up to 30 shopping centers in numerous states. Responsible for training, interviewing, motivating and analyzing employee workloads and performances. Completed audit and analysis of five apartment buildings, including analysis of past trends, tracking financial and accounting issues, and implementing GAAP with these five accounts. Backup to Executive Administrative Assistants, Property Accountants, Property Administrative Assistants, and Property Managers.

Responsible for the profitable operation of two full-floor executive suite centers. Responsibilities encompass facilities management of both locations, personnel hiring and training to provide superior level of administrative and customer support to over 240 clients; marketing, leasing and various accounting functions for both centers. Proactively train, coach, counsel and evaluate between ten and thirteen team members at two diverse locations to ensure excellent personnel management. Consistently monitor and document team member performance; present quarterly goal-setting sessions and annual performance reviews. Manage all aspects of personnel management, including recruiting, interviewing, orientation, performance plans, training, discipline and promotional opportunities. Participate in annual budgeting process to include prior year analysis and forecasting for three centers. Meet all reporting deadlines to include analysis of aging reports, profit & loss statements, trend statements, margin analysis, general and accounts payable ledgers, weekly status reports and management result reports.

Responsible for profitable operation of 70-office executive suite. Responsibilities included marketing and leasing of office space, coordinating client projects, and overseeing all accounting and financial matters. Maintained overall operations of center, acted as back up to Sales Manager, and increased service revenue. Proactively train, coach, counsel and evaluate between four and six team members to ensure excellent personnel management. Consistently monitor and document team member performance; present annual performance reviews. Participate in all aspects of personnel management, including recruiting, interviewing, orientation, training, performance plans, discipline and promotional opportunities.

Bachelor Of Science (B.S.), Business Administration And Management, General

Bachelor Of Science (B.S.), Business Administration And Management, General