Heather Craig Email and Phone Number

• Provided administrative support to senior law firm partner, while also supporting other partners and attorneys of the law firm.• Responsible for review and analysis of case materials, preparation of pre-hearing reports, attendance at court hearings, preference and asset recovery programs, asset liquidation and follow-up through final closure and disposition of thousands of files annually.• Represented senior law firm partner by communicating and obtaining information, such as, real property documentation, financial records, conducting research into debtors’ property interests and pulling real property valuation reports; knowing when to act and when to refer matters to the attorney.• Conserved attorney’s time by reading, researching, reviewing, verifying and routing correspondence, reports and legal documents; drafting letters and documents; collecting and analyzing information; initiating telecommunications; organizing client conferences and attorney meetings; preparing expense reports.• Improved office efficiency by implementing new filing systems and introducing additional time-saving measures.

• Perform massage on clients utilizing techniques of Swedish massage, hot stone massage, hand and foot reflexology, aromatherapy, lymph drainage and sports massage.• Collect health history on clients and update information prior to each session; ascertain precautions/contraindications for massage prior to each session.• Consult clients on take home exercises and stretches to assist them towards their goals of increased wellness.

-Performed in-home demonstrations of educational toys for children ages infant - teen.-Responsible for maintaining financial records, as well as, inventory of products.-Coordinated and scheduled parties.-Developed marketing materials to promote business.

• Responsible for management and operations of fitness center at Ford Livonia Transmission Plant, including staff physiologists, aerobic staff and interns.• Coordinated and developed tailored health and wellness presentations for groups of up to 500 employees.• Created and presented health education seminars for employees and retirees.• Designed and implemented workouts while providing diet and nutrition counseling tailored towards individual clients with particular focus on obesity, injuries and fitness.• Prepared monthly, quarterly, and annual reports to program director and Ford UAW National Center on participation, evaluation and future goals of the center.• Responsible for planning, implementing and evaluating exercise prescriptions based on fitness evaluations.

• Created and presented health education seminars for employees and retirees.• Designed and implemented workouts while providing diet and nutrition counseling tailored towards individual clients with particular focus on obesity, injuries and fitness.• Responsible for planning, implementing and evaluating exercise prescriptions based on fitness evaluations.

• Managed all aspects of the sports therapy department, including ordering of products, scheduling of outside vendors for seminars and marketing products of department.• Conducted wellness seminars on various topics relating to exercise, weight reductions, diabetes, nutrition, injuries and obesity.

• Managed receptionist area, including greeting visitors and patients, and responding to telephone and in-person requests for information.• Communicated Veterinarian orders post-operatively and medication regiments to pet owners.• Prepared detailed billing statements, collected payments and filed patient charts.• Ascertained patient needs and communicated emergent situations with medical staff.• Received mail and distributed accordingly; prepared and typed correspondence.