Heather Dailey Email & Phone Number

Responsible for overseeing all aspects of the center. Made sure that standard procedures and operations were executed with precision. I hired, managed, and trained a group of employees that included X-Ray technicians and patient service specialists. Responsibilities include interviewing, scheduling, training, and supervising staff. Manage payroll and ensure that patients receive prompt and courteous greetings. Ensured that the registration process was thorough, accurate, and efficient by conducting daily deposits and audits, maintaining a good client relationship, and participating in various projects as needed. I traveled and participated in numerous acquisitions, assisting with the training of new employees in various states and ensuring the implementation of company policies and procedures.● Responsible for achieving clinic goals, turnaround times, and metrics.● Ensured that the budget was maintained and met● Processed payroll for all direct employees● Managed accounts and patient records according to HIPPA confidentiality standards● Drug screen and breath alcohol certified● Answered phones and faxes and replied and followed up in an urgent manner● Developed professional relationships with employers● Collected and posted payments and recorded receipts / Managed cash drawer● Responsible for time sensitive reports● Worked closely with insurance companies, identifying, verifying, and applying insurance coverage for patients● MA duties; blood draws, injections, audiograms, pulmonary function tests, vitals, blood pressures