Consult with senior leaders to build capabilities ensuring that talent, particularly high potential talent is ready to meet business strategy. Serve as a coach to leaders on development tools and organizational/team design and dynamics. Manage organizational development, planning and implementing strategy that responds to critical business needs. Manage Site long-range succession and talent management processes including planning, design and facilitation including development strategy.

• Partner with key manager and line supervisors to drive business results and team alignment through talent strategy / integration, leadership development, and performance management • Used HR Analytics program to drive manager conversation on future goals, critical business needs and assist with problem solving in key department performance areas-talent, retention, growth strategy• Assisted fleet wide project to align, track, and drive Diversity and Inclusion goals• Managed site Labor Relations advising management on Collective Bargaining Agreements• Advised line management on the application of business policies and practices • Drove strategic workforce planning for client groups including 5 years staffing plans and succession strategy Key Skills: HR Analytics, Change Management, Talent Management / Strategy, Diversity & Inclusion, Labor Relations, Compensation Management

• Provide professional advice and consultation to field management and HR representatives at 10 offices regarding employment law compliance, employee engagement, results driven performance management and conflict resolution • Conduct company-wide Human Resources compliance and Professional License audits at branch locations • Assisted in compensation planning and review process for over 300 employees • Serve as a lead in the Human Resource Department and manage 2 employees • Conduct Investigations for complaints of harassment and discrimination • Respond to claims of legal non-compliance, EEOC and state complaints Key Skills: Management, Corporate and Field Collaboration / Alignment, Legal Compliance, Performance Management, Training, Affirmative Action Plan Development, Response to Legal Complaints

• Support and provide professional advice to branch level HR representatives and management with employee relations, equal employment opportunity and local and federal legal compliance • Assist in recruiting and talent sourcing efforts for administrative, management, sales and corporate office openings, seeking a diverse workforce • Develop affirmative action plans and Diversity/Inclusion strategy for 12 of the companies branch offices • Assist in administering annual review process for over 300 employees • Maintain company records for compliance and facilitate all company and business licensing • Serve as the project/change manager for company-wide transition to a paperless Employee Record System• Conduct Employee onboarding and team integration • Process Benefit enrollment and FMLA paperwork and maintain compliance Key Skills: Multi- State/Federal Employment Law Compliance, Labor relations, Unemployment Administration, AA Plan Development, Diversity/Inclusion Strategy, Project / Change Management, Performance Management, Recruitment, Response to Civil Rights Complaints

• Recruit, train and manage student groups who increased class gifts by over 200% • Develop programs to recruit, train and manage over 60 alumni volunteers • Plan and execute 65-80 events per year • Coordinate Major College Weekend events including staffing, budgets, marketing and evaluation •Directed programs reaching over 23,000 alumni Key Skills: Volunteer recruitment, interviewing, training & management, regional and national event management, site selection and vendor relations, public speaking

• Sold group and individual game tickets for over 40 games over a 7 month period • Expanded sales territory reaching over 70 new businesses in 3 new cities • Responsible for season ticket holder fan rewards program with over 2,000 members • Designed and implemented Business Rewards Program to entice corporate customers Key Skills: telephone sales, networking, presentation skills, campaign marketing, meticulous attention to detail, Microsoft Access, promoted to position from 1 year internship