Heather has a proven track record of creating process-driven teams that focus on delivering measurable results. With accomplishments in hotel operations, revenue management and sales capacities, she has built a reputation for exceptional leadership skills. Specialties:- Profit realization through increased top line revenues and reduced expenses.- Implementation of successful training and organizational transformations.- Development, motivation, and management of cross-functional teams including Housekeeping, Sales and Front Desk.Highly competitive and enjoys making a positive impact.Multi Brand experience including Marriott, IHG and Best Western.Successfully opened hotels : IHG, Marriott.Experienced in renovations : Marriott, IHG.