As Finance Director, I oversee all accounts payable and receivable functions, ensuring accuracy and timely processing. I manage month-end close activities and maintain compliance with regulatory requirements, including filing quarterly Fair Political Practices documents. I also handle personal and business documentation for the owner, including rebates and insurance applications, and provide regular financial updates to support informed decision-making.In addition, I reconcile business credit card and checking accounts, maintaining a strong focus on financial integrity. Over the years, I have played a key role in helping the company build a strong credit profile, offering strategic advice and keeping accounts current. The owner has consistently relied on me for accurate record-keeping, problem-solving, and navigating financial challenges to ensure smooth operations and continued business growth.

As Operations Manager, I oversee the hiring, training, and development of employees to promote a collaborative, high-performing team environment. I focus on creating a positive workplace culture where employees work as a unit to achieve common goals. I manage vendor relations to ensure smooth operations and identify cost-saving measures by researching and implementing process improvements.In collaboration with the Director of Operations, I manage payroll processing and Flexible Spending Accounts (FSA), supporting the organization's financial planning. I also handle accounts payable and receivable, ensuring accurate financial records and timely payments from funders and affiliates. Additionally, I maintain electronic file records for project documentation and A/P transactions, assist with overflow tasks, contribute to job description development, and support successful annual audits.

As Bookkeeper at TrattenPrice Consulting, I managed accounts payable and receivable, processed all bank deposits, and provided regular financial reports to keep the owners informed of the company's financial status. I ensured compliance by handling all necessary Fair Political Practices Commission paperwork for California lobbyists, in addition to managing various business administrative tasks as needed.

While working full-time as a Bookkeeper and Operations Assistant, I pursued my passion for helping others by maintaining a massage therapy practice during evenings and weekends. I was trained in a variety of techniques, including Sports Massage, Lomi Lomi, Hot Stones, Mu Xing, Deep Tissue Massage, Aromatherapy, Soft Tissue Release, Geriatric Massage, Pre-Natal Massage, and Cranio-Sacral Therapy.

As a Front Office Assistant for the State of California, I provided essential administrative and customer service support to ensure smooth office operations. I greeted visitors, answered incoming calls, and directed inquiries to the appropriate departments.I handled clerical tasks such as data entry, filing, and document preparation, maintaining accurate records and efficiently managing office supplies. Additionally, I sorted and distributed mail and collaborated with team members on various projects, offering assistance as needed.My strong organizational skills and commitment to customer service helped create a professional and welcoming environment for both staff and the public, while ensuring compliance with state regulations and policies.

In my role as a Telephone Customer Service Representative at Sacramento Credit Union, I provided exceptional service to customers by addressing inquiries related to account information, banking products, and services. I effectively resolved customer complaints and issues, ensuring a high level of satisfaction through active listening and problem-solving skills.I managed account inquiries, facilitated transactions, and maintained compliance with banking regulations, safeguarding customer privacy and security. My in-depth knowledge of banking products enabled me to identify opportunities for cross-selling services that met customer needs. I meticulously documented all interactions and transactions, contributing to accurate record-keeping and operational efficiency.Collaborating closely with colleagues, I participated in ongoing training to stay updated on new products and policies, adapting quickly to changes in procedures. My focus on customer service, attention to detail, and ability to manage multiple tasks allowed me to create a positive banking experience for each client.