Heather Egan Email & Phone Number

Having spent 17+ years in a SaaS environment, leading customer experience and support, account management, marketing, and product development, I am a seasoned leader that is hard wired to present flawless solutions and create a raving fan environment that drives exceptional customer satisfaction and increased revenue. Many years of my early career were spent as a soldier and servant – to country in the US Air Force. Today, I use a similar foundation in my leadership role: commitment, dedication, agility & servant-hood; to my company, coworkers, employees, and our valued clients. My role includes building trust and nurturing our clients, as well as molding and fostering nimbleness that forges the perfect combination between boots on the ground and impeccable leadership abilities.I manage teams with an open-door policy, inspiring those around me to achieve higher accomplishments and impact. I am a client-centric leader with extreme passion for leading my teams to deliver World Class Service to our customers, while focusing on retention and revenue-generating strategies. With an innate ability to dissect and analyze data, I understand the criticality of harnessing the power of revenue, scaling your employee base, increasing bandwidth, improving client relations/satisfaction, pivoting to meet goals, and hitting your targets – both short-term and long-term.

Listed skills include Marketing, Marketing Strategy, Email Marketing, Online Marketing, and 17 others.

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  Colorado Technical University

  Business/Marketing