Heather Fields Email & Phone Number

Spokane, Washington, United States

Seattle, Washington, United States

Oversees all aspects of inventory management, reporting, auditing processes, and information flow, to include cycle counting, receiving, accounting for, storage, location assignments, and replenishment. Monitors and/or implements systems and procedures that maintain the accuracy of the organization’s inventory, enables timely distribution of product, and ensures all received goods meet food quality specifications. Collaborates with other teams around interdependent inventory management… Show more Oversees all aspects of inventory management, reporting, auditing processes, and information flow, to include cycle counting, receiving, accounting for, storage, location assignments, and replenishment. Monitors and/or implements systems and procedures that maintain the accuracy of the organization’s inventory, enables timely distribution of product, and ensures all received goods meet food quality specifications. Collaborates with other teams around interdependent inventory management responsibilities. Super user of Food Lifeline’s inventory management system (ERP), online ordering systems and related business applications. Show less

Seattle, Washington, United States

Supported the inspection, recordkeeping and inventory management of product received and delivered by Food Lifeline. Ensure inventory accuracy, from receiving and receipting to order processing. Ensure the integrity of the database and supports all inventory management strategies.

Greater Seattle Area

Responsible for the management and coordination of Food Lifeline’s food purchasing activities. Processing food purchasing paperwork including invoices, purchase orders, and incoming product forms. Using the ERP to track inventory levels of purchased product, reordering, and adjusting inventory as necessary to maintain desired volume and variety. Monitor budgets and reconcile regularly with Finance Department. Work cross departmentally to maintain tracking system for food purchase revenue… Show more Responsible for the management and coordination of Food Lifeline’s food purchasing activities. Processing food purchasing paperwork including invoices, purchase orders, and incoming product forms. Using the ERP to track inventory levels of purchased product, reordering, and adjusting inventory as necessary to maintain desired volume and variety. Monitor budgets and reconcile regularly with Finance Department. Work cross departmentally to maintain tracking system for food purchase revenue, expenses, and generate necessary internal reports for strategic growth and program planning. Determine and refine appropriate product line and purchase volumes through internal and external research. Establish and maintain positive relationships with vendors. Show less

Seattle, Washington

• Responsible for building and maintaining excellent relationships with food donors, procuring donations of high quality, nutritious product to meet program needs, and collaborating with other departments to meet organizational goals and objectives.• Served as a liaison between product donors and Food Lifeline Operations staff to ensure optimal product supply chain, logistics, and service. • Worked with cross-departmental teams to share relevant details about donors, donations… Show more • Responsible for building and maintaining excellent relationships with food donors, procuring donations of high quality, nutritious product to meet program needs, and collaborating with other departments to meet organizational goals and objectives.• Served as a liaison between product donors and Food Lifeline Operations staff to ensure optimal product supply chain, logistics, and service. • Worked with cross-departmental teams to share relevant details about donors, donations, relationships, or other details that will lead to better donor service and service to hungry people. Show less

Greater Seattle Area

- Responsible for ensuring all client expectations are met daily and by various, often tight, deadlines while maintaining a courteous and professional relationship, addressing any client issues, concerns, etc. as they arise- Ensuring all client account information is always up-to-date by checking daily reports- Communicating with the Production Manager, Shipping Department and other departments regarding client job tickets, the scheduling of jobs while continuously checking for updates… Show more - Responsible for ensuring all client expectations are met daily and by various, often tight, deadlines while maintaining a courteous and professional relationship, addressing any client issues, concerns, etc. as they arise- Ensuring all client account information is always up-to-date by checking daily reports- Communicating with the Production Manager, Shipping Department and other departments regarding client job tickets, the scheduling of jobs while continuously checking for updates on production orders- Ensuring the company’s shared Job Log is always up-to-date and accurate as it pertains to my clients as well as ensuring it gets updated from all other CSR’s and other departments- Ensuring all paperwork pertaining to client orders, billing, reports, etc. are accurate prior to submitting, filing or sending to client while offering guidance to other CSR’s- Responsible for checking and updating company-wide SOP’s pertaining primarily to Customer Service, but not limited to, as procedures are updated and evolve as well as developing and maintaining Client Specific SOP’s Show less

Spokane, Washington Area

Preparing new-hire call center employees through training and evaluation. Constant proactive refinement of my own and entire department's facilitation of required material.

Newport, Wa

Business, Management, Marketing, And Related Support Services

Business Management

Hotel, Motel, And Restaurant Management

Hotel & Restaurant Management/Business Management

Diploma, Business, Management, Marketing, And Related Support Services, Honors

Activities and Societies: Associated Student Body, Future Business Leaders of America, Yearbook Photographer, College Preparatory English.