Heather Franks

Heather Franks Email and Phone Number

Claims Adjuster at TAP @ TAP- Transportation Agency Partners
Heather Franks's Location
Little Rock Metropolitan Area, United States
Heather Franks's Contact Details

Heather Franks work email

Heather Franks personal email

About Heather Franks

Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in emergency management, healthcare, insurance and customer service industries.  Experience in customer service, claims adjudication, consulting, planning, project management, business continuity, exercise planning, medical reimbursement, management, marketing, accounting, contract negotiations, business analysis and medical records.Major strengths include strong leadership, excellent communication skills, competency, strong team player, attention to detail, problem solving, as well as supervisory skills including hiring, termination, scheduling, training, payroll, and other administrative tasks.

Heather Franks's Current Company Details
TAP- Transportation Agency Partners

Tap- Transportation Agency Partners

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Claims Adjuster at TAP
Heather Franks Work Experience Details
  • Tap- Transportation Agency Partners
    Claims Adjuster
    Tap- Transportation Agency Partners Mar 2022 - Present
    Arkansas, United States
    I am a licensed transportation adjuster within the surplus lines for heavy trucks and trailers. My position allows me to process claims and assist Insureds in the settlement process.
  • Asurion
    Licensed Claims Adjuster
    Asurion Jan 2018 - Mar 2022
    United States
    Licensed claims adjuster processing customer claims per the terms and conditions of their contracts.
  • Transco Lines Inc.
    National Account Representative
    Transco Lines Inc. Oct 2014 - Dec 2016
    Russellville, Arkansas
    I managed the daily operations of freight brokerage, including tracking shipments, negotiating with freight brokers and handling all aspects of customer service. I maintained positive customer and carrier relations.
  • The Phoenix Group Strategy Consultants
    Owner/Partner
    The Phoenix Group Strategy Consultants Jan 2011 - Sep 2014
    Russellville, Arkansas
    Consulting business offering business continuity, mitigation, and emergency operation planning for school districts, counties, municipalities and businesses.
  • Arkansas Tech University Center For Preparedness And Recovery
    Interim Director
    Arkansas Tech University Center For Preparedness And Recovery Nov 2012 - Jun 2013
    United States
    The Center provides Continuity of Operation Planning, Emergency Action/Response Planning, Geospatial Information Systems Mapping, Grant Writing Assistance, HSEEP Exercise Planning/Facilitation, and Pre-hazard Mitigation Planning.
  • Arkansas Department Of Human Services
    Intern
    Arkansas Department Of Human Services May 2011 - Nov 2011
    Little Rock, Arkansas Area
    Independent graduate project in which I created a template to standardize disaster planning for licensed childcare facilities in the State. This was mandated by the Arkansas Legislature.Presentation of template to Arkansas Department of Human Service Officials and at The Annual Early Childhood Conference for Daycare and Preschool educators in Jonesboro, Arkansas in 2011.
  • Arkansas Citizen Volunteer Advisory Council
    Intern
    Arkansas Citizen Volunteer Advisory Council May 2010 - Aug 2010
    Russellville, Arkansas
    Internship responsible for compiling information for all counties in Arkansas and entering that information into a statewide database. This was eventually used for Arkansas Voluntary Organizations Active in Disaster (VOAD). I researched information on Arkansas county churches, volunteer organizations, police, fire, EMT, hospitals, food banks, shelters, ham radio operators, and county officials for the database. I also met with county officials to obtain information and to advise them on the status of the project.
  • Arkansas Specialty Orthopaedics
    Senior Reimbursement Specialist
    Arkansas Specialty Orthopaedics Jul 2003 - Apr 2009
    Little Rock, Arkansas Area
    Position responsible for overseeing and troubleshooting the billing of claims for 24 orthopedic surgeons and 4 ancillaries with average monthly billing of $5 million and collections of $2.7 million. Liaised between our company and three outside collection agencies. Liaised between athletic trainers for various athletic teams for which we provided healthcare. I provided oversight of all refunds, adjustments, outside collections, money transfers, and recoups. I conducted continuing education for reimbursement employees, including teaching training sessions. I was responsible for the supervision of 22 employees.

Heather Franks Skills

Emergency Management Crisis Management Business Continuity Planning Business Continuity Disaster Response Leadership Disaster Recovery Exercises Homeland Security Preparedness Policy Account Management Risk Assessment Project Planning Microsoft Office Healthcare Management Customer Relationship Management Contingency Planning Customer Service Project Management Gis Volunteer Management Consulting Government Hazard Mitigation Hipaa Public Education Small Business Contract Negotiation Office Management Training Program Management Healthcare Information Technology Health Insurance Claims Management Exercise Design Public Policy

Heather Franks Education Details

Frequently Asked Questions about Heather Franks

What company does Heather Franks work for?

Heather Franks works for Tap- Transportation Agency Partners

What is Heather Franks's role at the current company?

Heather Franks's current role is Claims Adjuster at TAP.

What is Heather Franks's email address?

Heather Franks's email address is he****@****hoo.com

What is Heather Franks's direct phone number?

Heather Franks's direct phone number is +147985*****

What schools did Heather Franks attend?

Heather Franks attended Arkansas Tech University, Arkansas Tech University, Arkansas Tech University.

What are some of Heather Franks's interests?

Heather Franks has interest in Children, Education, Disaster And Humanitarian Relief.

What skills is Heather Franks known for?

Heather Franks has skills like Emergency Management, Crisis Management, Business Continuity Planning, Business Continuity, Disaster Response, Leadership, Disaster Recovery, Exercises, Homeland Security, Preparedness, Policy, Account Management.

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