Heather Granger Email & Phone Number

Guelph, Ontario, Canada

• Led revamp of purchase services recreation and social skills groups, music therapy and introduction of new respite and inclusion training program.
• LAUNCHED ONLINE INTAKE AND INCLUSION POLICIES: Enhanced online intake, screening processes and development of behaviour protocols in summer camps and year round programs to enhance service quality and staff safety.
• REDESIGN OF PROGRAMS TO ADDRESS FAMILY RECREATION NEEDS AND COVID SAFETY PROTOCOLS: Enhanced partnerships to provide social and life skill interventions for children/youth reintegrating into recreation after COVID.

Guelph, Ontario, Canada

• Manage a team of Intake Social Workers responsible for all referrals received for KidsAbility services as well as the readiness support and enhanced intake program for complex families.
• LEADING INTAKE REVAMP PROJECT: deliverables include: single entry point for families, e-referral process and client on-boarding for Behaviour Support Services and Purchased Services
• EXPANDING SERVICE NAVIGATION SUPPORTS: identifying service gaps, efficiencies and implementing processes related to enhanced intake services, onsite resource centre, readiness support program, universal resources and.

Waterloo, Ontario, Canada

• Directly supervised a team of 18 Therapists while leading the implementation of a new centre-wide School Years Service delivery model. Team included Occupational Therapists, Recreation Therapists, Physiotherapists and.
• IMPLEMENTATION OF NEW SCHOOL YEARS SERVICE DELIVERY MODEL: A tiered service model, comprised of universal resources and workshops, parent coaching clinic model and individualized therapy for children ages 4-21
• DEVELOPMENT OF YOUTH MENTORSHIP PROGRAM: Working with Youth Engagement Lead and Youth Transition Lead to develop new programming, resources, youth advisory council and transition to adulthood clinic and the development.
• UPDATED SERVICE STANDARDS AND PROGRAM STATISTICS: Revamped documentation and data collection to reflect new service models for Therapeutic Recreation and School Years programs
• SUPPORTED LAUNCH OF VIRTUAL THERAPY SERVICES THROUGH COVID: Provided coaching, mentoring and supervision for team of therapists during the unexpected transition of moving therapy services to a virtual service delivery.

Guelph, ON

-Develop and implement therapeutic recreation programs and resources to assist children with special needs and their families - Initiate and foster recreation partnerships that enhance community capacity to deliver inclusive services, spaces and program- As Profession Lead and Clinical Adviser, promote therapeutic recreation services within KidsAbility and.

Milton, On

Launched private therapeutic recreation practice serving a variety of community groups throughout Halton and Waterloo Regions. Developed creative dance and yoga programming for a variety of settings including schools, children's rehab centres, municipal recreation departments and daycares. Trained ECE teachers on how to integrate children with special.

Post Graduate Diploma, Therapeutic Recreation/Recreational Therapy

Bachelor Of Arts - Ba, Honours English