Heather Hansen

Heather Hansen Email and Phone Number

Inspirational Learning & Development Leader | DEIB Champion & Educator | Talent Management Strategist @ Michael Baker International
pittsburgh, pennsylvania, united states
Heather Hansen's Location
Sioux Falls, South Dakota, United States, United States
Heather Hansen's Contact Details
About Heather Hansen

Heather is a culture focused leader, committed to developing initiatives in mentoring, intercultural competence, employee engagement and inclusive diversity at work and within her community. She uses blended learning to create an inclusive environment for everyone to grow to their chosen potential.As a people services professional she weaves together 15 years of experience as a people leader including marketing and training experience to engage, inspire, and train individuals on how to take the next steps in their personal intercultural journey while implementing inclusive diversity and flexibility.She creates inclusive diversity and equity (DEI) corporate content and programs designed to connect learning and development and inclusive diversity and equity initiatives into one corporate strategic vision in an effort to benefit all teams within an organization. Among her many goals, the primary one is to build awareness and create cultures that foster belonging and where everyone can thrive.

Heather Hansen's Current Company Details
Michael Baker International

Michael Baker International

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Inspirational Learning & Development Leader | DEIB Champion & Educator | Talent Management Strategist
pittsburgh, pennsylvania, united states
Website:
mbakerintl.com
Employees:
3264
Heather Hansen Work Experience Details
  • Michael Baker International
    Culture & Belonging Program Manager
    Michael Baker International Jun 2024 - Present
    Creating a culture of inclusion and belonging built on the understanding of difference. Ensuring people feel their perspectives are valued and that they can be themselves through a focus on increasing retention, increasing engagement, and positioning Michael Baker International as the top engineering and consultant employer of choice.
  • Allstate
    Global L&D Inclusive Diversity And Equity Lead Consultant
    Allstate Feb 2022 - Dec 2023
    United States
    Utilizing agile leadership skills, I adeptly directed and supervised individuals, projects, and initiatives spanning inclusive diversity and equity, leadership development, community outreach, and volunteer management. I crafted a comprehensive learning and development strategy encompassing all DEI-related subjects across the entire enterprise, while also spearheading leadership programs to cultivate internal talent. Additionally, I curated content and conducted training sessions at various organizational levels. My work scope also included consultancy services to over 25 DEI councils, the Allstate Family of Companies, and collaborating with cross-functional teams across all areas of responsibility.• Collaborated, supported, and contributed significantly to the formulation of comprehensive Diversity, Equity, and Inclusion (DEI) leadership training strategies across various business areas and the broader family of companies, serving as the lead consultant on educational initiatives. Conducted the Intercultural Development Inventory (IDI) assessment and implemented Inclusive Leadership training. These initiatives have impacted hundreds of leaders, including several vice presidents.• Curated leadership development content for a DEI micro-credential for access across the enterprise. The content encompassed a wide array of critical topics such as trust, psychological safety, culture, inclusive leadership, intercultural competence, difficult conversations, and addressing bias within the talent life cycle. The primary goal was to leverage e-learning and virtual instructor-led courses in a blended approach to nurture and empower champions across the business, enhancing their cultural acumen, and developing subject-matter experts throughout the enterprise. These experts are primed to lead transformative change and serve on business area DEI councils.
  • Allstate
    Hr Inclusive Diversity & Equity Consultant
    Allstate Nov 2018 - Apr 2022
    Sioux Falls, South Dakota Area
    I curated and delivered comprehensive DEI-related curriculum across the entire enterprise, concurrently leading leadership initiatives aimed at nurturing internal talent within Employee Resource Groups. My responsibilities extended to providing consultancy services to more than 25 DEI councils within the Allstate Family of Companies, fostering collaboration with cross-functional teams across diverse areas of responsibility. I systematically compiled crucial metrics and data utilizing surveys and metrics from the Learning Management System (LMS), thereby contributing to our overarching DEI scorecard. Moreover, I served as a pivotal liaison between DEI and learning and development functions. Additionally, I conducted regular evaluations and updates of content as needed, augmenting resources through the creation of supplementary job aids and follow-up materials.
  • Esurance
    Sales, Service, And Inclusive Diversity Trainer
    Esurance Mar 2013 - Nov 2018
    Sioux Falls, South Dakota
    Bringing forth a wealth of 15 years in management coupled with 5 years of marketing expertise, I transitioned into the education sector to empower and guide individuals in their career progression at Esurance, a subsidiary of Allstate. Employing innovative and contemporary training methodologies, I fostered an inclusive learning environment conducive to the holistic growth of every participant. In this capacity, I facilitated comprehensive Sales and Service training sessions for both in-person and remote new hire classes, offering valuable insights and suggestions for improvement. Furthermore, I played a pivotal role in delivering curated content on diverse Diversity and Inclusion subjects while leading DEI site initiatives. Additionally, I spearheaded the management of the Employee Resource Group (ERG) and mentorship platform, contributing significantly to the company's organizational development endeavors.
  • Ascena Retail Group, Inc.
    Senior Store Leader
    Ascena Retail Group, Inc. Oct 2007 - Mar 2013
    Sioux Falls, South Dakota Area
    Created a customer centric, high performance team through the implementation of leadership and cross functional training. Achieved the Partner In Excellence Award twice and was awarded by my peers and leadership with an integrity award. I assisted in opening stores, operations, people leadership and training topics including: business acumen, accountability, and merchandising at different stores across the Midwest.I expertly cultivated, passionately coached, and strategically motivated a high-performance team culture within the store. Consistently achieved and surpassed annual sales objectives, overseeing all daily operational aspects while providing mentorship to emerging leaders across the region.• Earned the prestigious Partner in Excellence Award twice, consistently exceeding all goals for overall store performance and maintaining a position within the top 10% of stores. • Voted as the “Most Innovative” Manager in 2012 by fellow peers, and one of only two managers to receive a personal Recognition Award for Integrity.• Achieved top place in numerous contests focused on item sales and various critical business statistics, consistently ranking in the top stores that exceeded their sales plan.• Delivered impactful regional leadership classes to peers within the Midwest, focusing on critical business acumen and the importance of joint accountability.

Heather Hansen Skills

Customer Service Team Building Training Time Management Customer Experience Retail Visual Merchandising Sales Customer Satisfaction Coaching Marketing Merchandising Hiring Strategic Planning Store Management Performance Management Microsoft Office Diversity And Inclusion Loss Prevention Inventory Management Inventory Control Fashion Retail Sales Recruiting Styling Merchandise Planning New Store Openings Social Media Pos Microsoft Word Driving Results Team Leadership Employee Training Public Speaking New Store Development Store Operations New Hire Training Advertising Event Planning Marketing Strategy Sales Operations Employee Relations Teamwork Associate Development Profit Trend People Development Human Resources Employer Branding Employee Engagement Apparel Planograms Microsoft Excel Powerpoint Cashiering

Heather Hansen Education Details

Frequently Asked Questions about Heather Hansen

What company does Heather Hansen work for?

Heather Hansen works for Michael Baker International

What is Heather Hansen's role at the current company?

Heather Hansen's current role is Inspirational Learning & Development Leader | DEIB Champion & Educator | Talent Management Strategist.

What is Heather Hansen's email address?

Heather Hansen's email address is la****@****hoo.com

What schools did Heather Hansen attend?

Heather Hansen attended The University Of South Dakota.

What are some of Heather Hansen's interests?

Heather Hansen has interest in Economic Empowerment, Education, Environment, Poverty Alleviation, Arts And Culture.

What skills is Heather Hansen known for?

Heather Hansen has skills like Customer Service, Team Building, Training, Time Management, Customer Experience, Retail, Visual Merchandising, Sales, Customer Satisfaction, Coaching, Marketing, Merchandising.

Who are Heather Hansen's colleagues?

Heather Hansen's colleagues are Kathy Johnson, Joanna Wooten, Roger Stanley, Kelly Jackson, Art Morris, Marsha Lineberry, Bryan Hoevelman.

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