Supervises analytical & technical staff in the HR by administering all of the department's HR services including classification & pay, exams, certifications, recruitment, transactions, payroll, return-to-work, & disability benefits to ensure all necessary & critical HR services are provided to the department to ensure all business requirements are met. Provide training & development opportunities for staff by developing, assessing, & consistently reviewing staff performance & learning, training, & development plans(including the development & implementation of cross-training plans) by performing all personnel & administrative responsibilities & tasks in order to oversee, facilitate, & manage all HR services to ensure the HR team is operational & effectively trained by utilizing the resources & staff available. Provide personnel consultation to management. Advise the Deputy Director of current activities & trends that may have an impact on CRD; perform the more difficult & sensitive tasks & other duties appropriate for the class. Respond and preparecorrespondence for Deputy Director, Chief Deputy Director & Director’s signature. Recommend, draft, & implement, when needed, departmental policies in areas of personnel management. Analyze, recommend, & disseminate changes in policies, statutes, & HR laws, rules, & regulations to CRD management & staff by reviewing impacted changes of reported changes to facilitate changes to operational practices to ensure program operations continue with minimal impact to the department's mission by utilizing best practices & analytical skills. Attend meetings, external HR events relevant to programs & operations of HR by reviewing, analyzing, updating, & preparing policies,procedures, & process improvements in all areas of HR in order to play a lead role in all HR projects for CRD to ensure necessary expertise &services are provided by utilizing the various developed & to-be-developed resources.

Oversee & provide full management, direction & supervision to the Classification & Hiring (C&H) Branch on the most complex, sensitive & critical issues. Coordinate with headquarters' & field districts on all hiring matters to ensure needs are met following statewide laws, rules & regulations. Work closely with the other HR managers to collaborate on issues related to Performance Management, Risk Management, Labor Relations, Transactions, Position control, & Exams. Consult with, advise, & make recommendations on handling the most complex sensitive HR issues. Work closely with Division Chief of HR, Assistant Deputy Director of HR, other managers & supervisors in interpreting HR policies, standards, rules & regulations. Advise management of the legal means to effectively accomplish HR-related objectives. Provides high level guidance & consultation to management in the interpretation & application of State civil service process, rules, regulations & policies as well as Departmental policies & procedures related to Personnel. Facilitates communication between upper management, to resolve the most complex classification & hiring issues. Represent the DPR at various meetings. Attend State HR Network meetings such as Classification Supervisor’s Forum, & CalHR Forums. Develop new processes & procedures within C&H, facilitating workgroups to ensure all stakeholders are involved.

Redirected to Workforce Consolidation & Reduction Support Team Nov 2020 to April 2021, assisted with prison closure & related activities. Provide leadership, technical guidance & direction to staff at assigned Institutions & NR Position Control. Responsible for the supervision, training & development of staff. Responsible for review of all phases of the appointment process, Classification & Pay, & Position Controldocuments processed by staff. Analyze & approve all appointment documents to ensure fair & legal hiring practices. Review & approve all requests for salary adjustments & appropriateness for out-of-class assignments, alternate range criterion, bilingual pay & difficult salary issues. Resolve complex position allocation & classification issues. Assign workloads, set priorities, monitor work progress & interpret civilservices laws, rules, regulations, policies & procedures. Review & update staff assignments as appropriate. Evaluate the performance of the staff & provides written evaluations. Create, monitor, & ensure accuracy for various reports. Ensure all critical deadlines are met. Participate in budget functions relevant to salaries & staffing. Handle the more sensitive and/or complex HR issues for assigned CCHCS institutions. Led Annual CalHR Org Chart Drills.

Provide expert guidance to management on the interpretation of civil service laws, rules and guidelines. Initiate & complete RPA's. Post job ads in ECOS. Establish, recruit/fill, reclassify & redirect positions in accordance with state & departmental laws, rules, processes & procedures. Validate existing positions by reviewing data from Position Control/Budgets. Verify candidates are reachable on certification lists & determine transfer eligibility by reviewing employment history in SCO. Determine candidates meet MQ's. Interpret civil service laws, rules & regulations. Consult with, advise, make recommendations to hiring managers. Train new staff & cross train current staff. Track monitor licenses/certificates & prepare Non-Punitive actions for non-compliant employees. Attend skelly hearings for Non-Punitive actions. Subject-Matter-Expert on Classification & Pay & Recruitments. Review & provide recommendations on field RPAs to management during peak workload.Analyze HR data gathered from various program areas (MIRS reports) & prepare statistical reports for management, weekly & monthly. Develop justifications to establish new &/or reclassifying positions to more appropriately align with program needs through research & collaboration with program staff while remaining in adherence of HR rules, regulations, policies & procedures & makes recommendations tomanagement. Facilitate monthly meetings with HQ HR. Provide guidance & facilitate recommendations to Division executives in the planning, monitoring, evaluation & improvement of Medical Services Division hiring practices, recruitment efforts & all other HR related activities. Monitor performance & probationary documentation completion for division employees; ensure programs are in compliance of all performance management & probationary reports. Assist management & executive level staff with the hiring process by communicating directly with the HQ C&P to advertise & recruit for vacant positions.

Represent the SCO, 21st Century Project/MyCalPAYS steering committee meetings, HR AdHOC & internal/external stakeholder meetings. Perform complex/analytical planning development tasks. Assist departments monitor deployment activities. Prepare departments & stakeholders for the organization/business process & cultural changes. Led the effort to coordinate, plan execute high level meetings training for statewide attendance. Out of Class - SSM I Assign/delegate work. Manage Project Communications. Create desk manuals. Division of Accounting & Reporting - Led/Mentor to the Executive Office staff, share knowledge, skills, information. Perform research to prepare weeklystatus reports. Prepare presentations & briefing materials for high level meetings attended &/or led by the Chief. Participate in meeting with management. Personnel Liaison: Draft duty statements, job ads, justification memos. Ensure pre-employment documents were completed prior to the job offer, maintain records. Coordinate/led/execute effort to re-organize share drive: develop a plan, conduct meetings toincorporate input, create strategy & independently execute the plan, reconfigure the share drive for ease of locating files.

04/2009 - 04/2010 Responsible for implementation of Departmental EEO policies & State/Federal Civil Rights laws to enforce the Department's policy of 'zero tolerance of discrimination' in the Division of Engineering Services (DES), 1800 employees. Worked closely with the Department's Office of Equal Opportunity. Independently performed the more complex professional-level administrative duties. Advised managers/supervisors regarding sensitive & confidential EEO issues & assisted in preventing discrimination & harassment complaints & to respond appropriately to actual or alleged discrimination & harassment in the workplace. 1/2008 - 03/2009 Served as the California Public Records Act Coordinator for the entire DES - worked closely with Public Affairs & Legal offices. Lead over the Property Control Inventory process in the Business Services Branch. Lead on special projects involving complex administrative issues affecting the DES. Prepared detailed professional reports on the status of projects in written form. Plan, prepare, monitor, & provide functional input in the preparation of proposals, studies & reports as directed by various levels of management. Tracked all expenditures for the division in an excel. Served as the back up to the Division Chief in her absence.

Member of the 21st Century Project/MyCalPAYS, Time Management Team. Researched current business rules for the State of California related to HR & worked with system integrator consultants to develop an automated HR Payroll/Personnel system. Interpreted HR standards, laws, rules & bargaining unit contract language. Completed training courses in SAP software, including SAP Web Portal & Reporting. Assisted the Time Management team in configuring & implementing time recording & leave accounting functionality to meet the needs of all state agencies. Provided knowledge, insight & experience from previously working as a Business Analyst on a Timekeeping system at Caltrans. Worked with system integrator consultants to test system to ensure business function requirements are met during system development. Represented the State Controller’s Office on various functional focus groups & task forces comprised of departmental, control agency, campus & labor union representatives. Analyzed the more complex laws or policy changes to determine their impact on the business requirements & rules & present these findings to management & provide recommendations. Web Portal Liaison between theFunctional/Business & Technical teams. Lead on researching the Americans with Disabilities Act (ADA) requirements & the impact on the system, created an issue paper. Automated Timekeeping System Subject-Matter-Expert.

Provide support to liaisons & system users of the Online Time Reporting System (Caltrans internal timekeeping system). Wrote Change Request Proposals. Test new enhancements to the internal timekeeping system. Route electronic tickets to the other staff on the team. Coordinate training sessions for the Personnel Specialist in the Department. Assist with the training of new staff. Webmaster for the Staff Central Portal & Human Resources Website. Analyze SQL reports. Analyze reports from the State Controller's Office.

Keyed all personnel transactions and various appointments, etc. Processed monthly payroll overtime, and health benefits, for approximately 200 employees. Set up accounts receivable when necessary. Conducted leave balance audits. Provided excellent customer service. Utilized SCO PIMS Hist, Pay Hist, and payroll functions, CLAS, Microsoft Word & Excel. Reviewed, interpreted, applied government codes, pay letters, when processing appointments and pay.

Customer service, manage office, coordinate and schedule jobs for installers, order parts, keep inventory, open and close shop,